Hotel TRH Taoro Garden

"We are staying at the hotel as I write this review. I thought I would counter a poor review I have just read by observing what a fantastic stay we are having. The staff are very friendly and attentive. The hotel is set in beautiful grounds away from the hustle and bustle. The food is fabulous- I’m hard to please as a vegetarian and I’ve never been bored and I have found the food delicious. Great breakfasts too. Our room is great - we have a sea view balcony and it’s a lovely view both out to sea and up to the mountains. The bathroom has plenty of hot water and has nice products, although could be modernised would be my only suggestion. There is a complimentary bus running into town and back most days. The pool area is great with plenty of loungers with parrots flying around the trees. We have also enjoyed the evening entertainment which has all been good. The drinks are reasonably priced including cocktails. Overall, a fantastic hotel"

"If you are looking to “get away from it all” this is the place for you. Just returned from a 2 week stay of total relaxation. The hotel is lovely, set high on a hill, the grounds are beautiful, lovely pool area with plenty of sun beds. You cannot fault the staff, they are super efficient and seem really happy in their work, always greeted with a hello and a smile. We were on the all inclusive and could not fault the food, there was always plenty of choice for breakfast, lunch and dinner, lots of hot and cold options, each service also had a live cooking station offering fresh omelettes, pancakes and eggs at breakfast and both a fish and meat option at lunch and dinner. There were plenty of drink options available including cocktails and branded spirits, never had to wait more than a few minutes for a drink at the bars. The bedrooms are large and spacious, with big comfy beds and plenty of storage although a little dark as the lighting wasn’t that great. The bathrooms although large definitely need updating, as appear old and dated and do not match the bedroom decor. Bath towels are very small. Would have preferred a walk in shower instead of a bath, which was really slippy (I nearly fell a couple of times) although after asking, a bath mat was provided. The evening entertainment was poor, this went on till 10.30pm but for the two weeks we were there, most people had disappeared by 9.30-10pm which left only a handful of people in the lounge/bar area and on the outside terrace, this also must be quite disheartening for the acts when playing to an empty room. The outside terrace is not large enough for the amount of guests (and it was too warm to sit inside) it is set up with tables of four which left many empty seats. Tables need to be changed to accommodate 2 people instead of 4. Most nights we would have to go and sit on the downstairs smoking terrace (which was not comfortable or great as we do not smoke) until a table became available upstairs. A free bus is provided to take you into and back from town, it is definitely worth the trip, lovely promenade with lots of shops and restaurants. Note: you have to pay a daily fee to use the safe in your room and a 10 euro refundable deposit is required for the beach towels plus 1 euro each to swap for a clean towel. We also used the spa on 4 separate occasions and would recommend the reflexology and the relaxing massage. Overall we had a great relaxing holiday and would recommend this hotel to those looking for peace and tranquility."

"We loved the hotel and the view of El Teide and the sea from our balcony. The staff were so friendly and helpful. There was plenty of choice in the restaurant and the pool area was a relaxing spot for sunbathing. Everywhere was very clean and comfortable and it was a delight to watch the parakeets flying from palm to palm. I think the icing on the cake was the free shuttle bus into Puerto de la Cruz. It s a pity that it only operates in the day because it’s quite a walk down into the town. We shall certainly return."