Hotel Best Semiramis

"I really enjoyed staying in this hotel. The views are exceptional. The rooms are very clean and the cleaning staff are very friendly. The pool is lovely. However I found the pool staff abrupt and rude. Breakfast was lovely. We didn't eat dinner in the hotel and chose to dine in the town every evening. My biggest disappointment was the bed. The mattress was like cardboard, very hard and extremely uncomfortable. I was in room 1407. This would be my only reason for not returning to this hotel. A week of very uncomfortable sleep catches up and takes from the holiday. Everything else is perfect in this hotel but for me, a comfortable bed is a must!"

"We came here as a family for 5 nights. We did the all inclusive option and chose this hotel as it was advertised as 5 star overlooking the sea. I would rate this hotel as 4 star not a 5. Maybe that is because we are British and for others it may be 5 star. However, we saw people getting welcome drinks on arrival, we did not. There was no concierge or anyone to help with your bags. When our room was cleaned we only ever received 2 towels, despite us being a family. The restaurant has a great selection of food, cannot fault that at all, however there was not enough staff. You were, at times sitting at dirty unmade tables. You would finish your meal by the time someone came to take a drink order. It was all very rushed, which made the atmosphere feel rushed and not calm which you would expect to experience in a 5 star hotel. I felt like I had to rush to eat my meals, and not just sit and enjoy it. The room was nice, very spacious, no complaints there. You did however only receive one small bottle of water on arrival. After that you had to find your own, again for a 5 star hotel I would expect the water to be replenished. The hotel has a gym which was nice, if your a keen fitness goer. There was very limited weights however. The pool was nice, it was sadly like sunbed wars though. People reserving beds with anything from towels to a cup. When asked they would say the beds were occupied, despite not seeing anyone use them for hours on end. We didn’t watch any of the entertainment as we hired a car and so was out most days. The hotel is a no smoking hotel. Something to bear in mind if you plan on chilling with a drink and smoke of an evening whilst you relax. Another thing for me was, when I wake up I like to relax with a coffee and wake up. There was no facilities to get a coffee. Was told the bar was not open until 10am and so I should go outside the hotel if I wanted a coffee before that time. I’m not one to get up and eat straight away so this was a bit disappointing. The views were nice and it was a nice walk into town. If you like the outdoors etc then mount Tiede and Masca was about an hours drive. Would I stay in this hotel again, probably. But lowering my expectations of what I know a 5 star hotel to be as someone that travels at least 10 times a year"

"The Hotel and staff were excellent. Plenty of options for buffet and very good. Very relaxed atmosphere and in a nice area."