Lava Beach Hotel

"A really fine hotel with excellent pool facilities,very friendly efficient staff,wonderful breakfast,very clean environment but,,,,,our room was at basement level and had no view and no sunshine from dawn to dusk. Most rooms are very good but avoid basement rooms 11** especially 1122"

"Nice looking hotel with lovely gardens and very clean, however this hotel is definitely aimed at the older guest and not families with children. No balls inflatables or fun allowed in the pools. Not all staff are friendly like other reviewers have said but there were a fiew that were great. Breakfast is ok, we didn’t eat there in the evening. Pillows in the bedrooms are awful, neck ache every night, asked for additional soft ones that didn’t help. We wouldn’t go back."

"A very comfortable stay in a quality hotel and we have loved it. Somethings are 5 star other things definitely not. Plusses are the hotel and it's facilities all tip top. Minuses include staff, who despite being mostly very young, smart, polite and lovely, make lots of mistakes which we conclude is because they do not understand English well. My real gripe is the bike rental service the hotel offers via a local company ProAction Bike. Really very poor and reflects badly on the hotel. 2 bikes were hired. Not delivered until 11am. 2 very old bikes, grimy, one with a near bald back tyre, the saddles askew not straight, no bells fitted, no helmets supplied, no pump which was immediately needed as the rear tyre on one bike was soft ( had to call to get the driver back with pump). Riding the bikes revealed squeeky brakes and our hands were oily and grimy from the handgrips. Absolutely awful service. Do not use. I complained at hotel reception when gabbing back the key to a very grimy chain and padlock but it seemed not to register with them. So here it us for public view Dissatisfied. "