Sandos Papagayo Hotel

"We have returned from the Sandos Papagayo hotel yesterday. We really enjoyed our week. The children enjoyed the swimming pools and entertainment both in the day and evening. This is a proper family friendly hotel and the entertainment staff are exceptional. The Hotel is quite impressive at first but on closer inspection the rooms are rather basic And I really didn’t like the pillows they were just filling in a pillow case . The main restaurant serves a good selection of food and the Fusion restaurant is well worth booking. One complaint I did have was the Glasses and pots kept running out, the service staff did their best to fill them as quickly as possible. The hotel is very large and although reception staff give you a map when you first arrive after your journey it can really be a maze. On the whole we all enjoyed the Sandos Papagayo the children especially enjoyed it. A useful suggestion would be to take plastic glasses for use around the pools, the paper ones given are too flimsy."

"Check in process fast and efficient. Didn't have to wait in long queues on arrival. Reception staff explain the hotel layout very quickly whilst showing you a map but then you are on your own. There is no help with finding your room or carrying luggage. I find this disappointing for a 4*. Room was well situated near the places to eat and pool. Lifts available for those who cannot climb stairs. Room a little soulless. Cleaned daily but was expecting something more luxurious feeling. Bottle of water provided in the room on the first day but limited tea and coffee. Had to go and collect replacements daily as reception wouldn't provide them. Provided with a dolce gusto machine in the room but only 2 pods provided on day 1. There were only 3 coat hangers in the wardrobe so be prepared to fold most of your clothes. You are also expected to pay a daily charge for use of the room safe. We were given shampoo, conditioner, body wash and moisturiser to use in the bathroom and a change of towels daily. Pool area clean and tidy. Adult only area is quiet and pool is freezing. Child's pool on a raised level of the hotel with a heated pool. Music and entertainment at the children's area daily. Food absoutely delicious. Lots of different choices and all cooked beautifully. Choice of Italian, main buffet or fusion but had to book for fusion restaurant at reception. All in all would recommend this hotel and the friendly staff in it."

"Abaolutely love this hotel it ia right on thw beach great views fabulous rooftop bar big restaurant with lota of vaeiety and asian and mexicam choixe also but you mees to prebook"