Akeah Broncemar

"Very nice hotel, polite staff, very nice amenities, food very nice with a wide variety to chose from, room's clean and spacious."

"We’ve just spent a week at the Akeah Brocemar. I was skeptical reading recent mixed reviews. Daniel at reception was lovely & all staff members acknowledged you. Hotel is in a great location, local amenities are within walking distance. Lots to do in local area. Although slightly noisy from neighbouring hotels/bars. Thankfully we were on the 4th floor, facing the main road & could see the sea. We did manage to sleep. However, sofa bed was a bit uncomfortable & teenage son couldn’t sleep on it, so partner took it instead for the week, after requesting some more back support. Rooms had everything we needed & was cleaned regularly. The only little gripe was water, tea & coffee facilities were not replenished. However, shops are really close, but we spent a small fortune on shop trips for munchies & water. There was plenty of choice for food & I always found something to eat at the All Inclusive. I’d probably recommend heading down for opening or just after. As a few times food wasn’t hot. I enjoyed many dishes & enjoyed the cakes/dessert. However, the flies were a bit annoying, there seemed to be less if you ate outside. We ate out a few times, the Chinese down the road was lovely & the little takeaway around the corner from the Irish bars served a lovely chicken wrap. The weather was beautiful. We overall had a great holiday. Lots of German/Dutch clientele, which I feel the hotel is aimed at. But evening entertainment did include English guests."

"This hotel is not a four star hotel. Firstly there were no tea ,coffee or milk facilities in the room. There was a kettle. When I asked about this I was told to take them from the restaurant but there was no milk sachets, English tea and the coffee sachet were horrible. We brought our own for the room. There were no English tv channels available as there was no signal for these channels, not a big thing but it would have been nice to see the news. There was an option to use Prime and Netflix. The room was like a self catering flat. Sitting room kitchen with separate bathroom and bathroom. Our bedroom overlooked the bar area which is really noisy and we did not get to sleep most nights until 12:30- 1 o’clock. Snacks were not included in the all inclusive they were subsidised at a reduced charge not as advertised. The cocktails only had three on the all inclusive, all others were subsidised or full price. There were flies regularly walking on the food in the restaurant and the only fly catching light was no deterrent. One day there were ants on the table by the tea and sugar. There were insufficient umbrellas for the amount of sun beds around the pool. Entertainment was shocking one night the entertainment was a bar crawl, something I have not done since I was on an 18 to 30 holiday. The entertainment was mainly for the German and Dutch, as this is run by Alltours a German holiday company, this is not really a hotel for British. In general the hotel is ok and the staff were friendly and worked hard ( which is the only reason I have given this a 3 rating) it’s a shame that the management are letting them down and not maintaining a four star standard. I would not return to this hotel."