Exe Estepona Thalasso & Spa - Adults only

"Had a card in the room that said ‘room had been prepared with care and attention. Went to have a shower and it was broke, called reception, who sent a lady who confirmed it was broken. Them got a phone call from reception saying they would get it fixed tomorrow. I was leaving 7am that day. Been travelling all day for work and needed a shower. No maintenance staff at weekends ?? Was t offered an alternative room. Eventually got offered a shower in the spa, spa shower was like a 70’s non league football changing room. There of us booking in together in separate rooms , they both got rooms, mine wasn’t ready Later asked reception where I could get a coffee and was told in the restaurant. Got to the restaurant and was told they had no coffee and to go to pool bar. Reception said pool bar was closed. Pool bar was open and eventually got a coffee. Receptionist really didn’t have a clue. Had early start next day but room right next to outside bar, music playing, lots of noise, don’t expect much sleep. Staff really didn’t care about the situation. Overall very unimpressed, very glad it was only one night !!"

"The worst hotel in Spain. Avoid this hotel at all costs unless you are broke and need the cheapest hotel in town. It doesn’t even deserve one star For some context, I didn’t chose to stay here but it was a paid for work stay which I am ending early. Nothing good to say here at all. Very dated rooms with chipped furniture. No amenities what so ever, no slippers, no bathrobes, no toiletries... Housekeeping wakes you up at 11 if you haven’t left the room. TV and hair dryer must be 20 years old plus. We had to ask for proper bed blankets as the beds only had one thin sheet with nothing underneath or ever. Thin curtains that don’t black out. They don’t do room service during the day not even for breakfast. Sand to make things worse the only option for food is the restaurant that will not serve you anything outside of the opening hours, not even a coffee. The most unhelpful and rude staff on the planet. The list goes on and on, so much so that I am checking out early to go to my choice of hotel. Avoid avoid avoid. It doesn’t matter that it has nice views or a pool, nothing makes up for the fact that it lacks the basic requirements of even a 3 star hotel. Enough said"

"Lovely hotel. Adults only. Great pool and facilities. Ideal location. Hotel was great. No issues. Staff very friendly and helpful. Would recommend. Would definitely stay here again. Supermarket and shops down the road and a coffee shop. Adults only hotel was definitely what we were looking for. "