Citadines Saint-Germain-des-Pres Paris

"We were placed in an eighth floor room (converted attic space) with a sloping roofline that prohibited access to one side of the bed, no window (skylight only), a chair that fell apart upon first use, a safe that was inoperative, and an air conditioner that did not work. After the temperature reached 80 degrees in the room we reported the non-functioning AC and went out to dinner. Upon returning we were assured the AC problem was solved. Unfortunately the desk agent that was helping us did not know the AC system had been turned off for the building and she was unaware that the skylight could be opened to ventilate the room if it was not raining. As a result, we spent the night in a sweat box that was close to 85 degrees. Additionally there was a woman screaming on the street or a floor below that made it impossible to sleep. The next day the manager moved us to a great room on the first floor and apologized for the error of the desk agent. Unfortunately the apology and move did not make up for ruining our 3 day stay in Paris. If you get stuck in a marginal room, object immediately and ask for a change. The hotel is centrally located, clean, and well appointed."

"Well located, short walk to bus stop/train stop, bars and restaurants.. And for walking to many places of interest. Twin room was spacious and clean. Room too warm for me but helpful staff instructed me how to switch off heating then it was perfect! Pretty quiet for a busy city.. i'm a light sleeper and woke up when recycling truck was collecting! Breakfast was fresh and delicious with enough variety. Staff friendly and helpful."

"Great place to stay in Paris. The atmosphere was great in this location, close to some major attractions so walking was a great option. Room was great with river view and being able to open the windows was fantastic to hear Paris go by."