Hotel Blue Beach Golf & Spa

"We arrived as a big group with multiple rooms booked. Every room had issues. The rooms were not clean, our room had blocked sinks in both bathrooms and a horrible sewage smell that would linger in the bathroom. The toiletries provided were minimal and towels and toilet roll would not be replaced. The rooms were dirty and would remain so despite asking for them to be cleaned. The variety of food on offer was very minimal and whilst some of the food was ok, most of it was bland and rotated from lunch to dinner. The snack bar staff were rude and the snacks in offer, burgers and pizza, would be served cold and rock hard on occasion. The hotel reception staff would prioritize those who spoke french and often would seem annoyed when asked the simplest thing. The location of the hotel is ok, it's about 20 mins from sousse and a little longer for monastir. There aren't many shops or much of anything nearby. There were some positives however. The staff in the dining room were amazing. Mr Mohammed and Ala looked after our family every day with the utmost care and professionalism. Fetih, one of the porters, was amazing in helping us. The guys in the bar were brilliant as well and accommodated our drink requests. The animation staff, Bob and the rest, were brilliant in keeping everyone entertained especially the kids in the evenings. The indoor pool was also a hit, especially as the weather meant the water park was closed. Overall, it was an average experience and certainly not the 5 star experience easyjet and blue beach sell it as. Easyjet also need to clearly state on their website that the water park is only open from may to October as it wasn't advertised when we booked the holiday. Its a shame as most of the issues are easily rectified."

"Very nice resort a lot to do and the staff is very welcoming. Entertainment is very nice too. A lot of activities from football to swimming very good"

"We had great time on this Hotel and the staff were great especially kids entertaiments Animation team Amenullah, Taqi, and also the lady Hamida (she made the room spot on), and Mahmoud they all gave us best service at the hotel, i will recomended its the best place for family holiday. Thank you so much👌"