Allegro Agadir

"I spent a magnificent week in Allegro Agadir, as I enjoyed every moment and even felt like home, the staff were really friendly and welcoming, and the sweet hostess was extremely nice and helpful the whole time, the food and shows were the best part ever, I would really recommend and go back there."

"On arrival at 10.45 we were offered a drink and advised that we had to go back to reception for our all inclusive bands at midday. After getting these we had to then wait until 15.00 to be shown to our room. The room was lovely not the biggest but modern decor and spotlessly clean, the bedding was changed regularly and lovely good sized towels daily. We had a good size balcony/terrace with garden and pool view. We were always able to find a table in the restaurant with attentive waiter who remembered our preferred drinks. The food was tasty but often warm never hot. The bars had plenty of staff working so never had to wait long to be served. Drinks were good with Schweppes mixers. We had some nice cocktails and enjoyed the wine with our meals. The pool area and sunbeds could have been cleaner, we got a sunbed where we wanted as there were plenty for everyone. The gardens were lovely with beautiful flowers throughout. The animation team were excellent, friendly and talented. The hotel is in a good location with beach, restaurant and shops close by. I did miss not having a traditional Moroccan theme or music in the hotel, apart from one night. ( the decor is very modern) If the reception area or check in could give a map to show where things are in the hotel it would have enhanced our stay, we had to rely on other holiday makers to help us find things, and had new visitors also ask us where things were. Overall we had a great stay at The Allegro"

"I don’t normally write negative reviews, but the humiliating behaviour of this hotel’s chief staff has made me write one. We booked 7 rooms for my son’s 18th birthday celebrations for 15 people at Allegro Agadir; what a shame, an absolutely wrong decision I made. I regret and feel terrible that I chose this resort. Clearly, the Google reviews are not a true reflection of the services here. Please check Booking.com reviews instead, as they are all verified. Extremely rude staff. In particular, Yousra Idrissi (Guest Manager) and Nadal/Nirabaz (the lady who sits in the Animation room) have absolutely no training in hospitality. They were extremely rude, racist, and disrespectful. They have no manners when speaking English in front of the only English-speaking guests and constantly made fun of customers. The Animation team bullied us every day when we asked for tennis rackets or other sports equipment; sending us back and forth between reception, the tennis court, and to the Animation room, blaming each other until we gave up trying to play. Muhammad and Asnna genuinely tried to fix things, but they can’t be everywhere. Asnna was friendly and did her best to decorate my son’s room for his birthday and arranged a cake, which I truly appreciate. However, the negative behaviour from the reception and Animation staff completely overshadowed her efforts. The biggest positive of our trip was the food. We are all vegetarian, and upon request, the chefs did a fantastic job; we give the food the highest rating. Conclusion: If you are non-white, do not stay here. We will never be returning;"