Novotel Glasgow Centre

"Rooms and specifically the bathroom are not 4* rating and shouldn’t be advertised that way"

"The staff very friendly and helpful. We had a broken hairdryer and no shower gel in the dispenser but this was taken care of very quickly. There is no a/c from what we could see so on a mild October night the hotel felt very hot all over. We had to keep the window open. This is the second Novotel I’ve stayed in recently, the beds are very, very hard. If that suits you then you’ll be fine but I found it very hard and couldn’t sleep."

"The hotel is in a good location and the staff were friendly and helpful. However, the room and corridors were dated. I was in an accessible room as that was the only standard priced room offered when I booked the hotel directly online. I then received emails inviting me to “enhance my stay” by booking a standard double for by spending more money. I would not have chosen an accessible room if the standard double had been shown as available when I booked. The bathroom was ok - but there were hairs on the bath and under the small raised platform stored at the end of the bath. Both the mugs for tea/coffe were dirty and the reception staff kindly arranged for them to be replaced. Disappointing and below the standard of other Novotel I have stayed in. One week later I stayed in the Clayton Hotel in Glasgow was quite a bit cheaper and a good deal nicer."