Indigo Glasgow

"The hotel looked recently remodeled. The room was spacious, almost like a junior suite. No good TV channels, but that seems to be all hotels. It is conveniently located to the Buchanan shopping area (10 minute walk). There is a Nandi’s only a block away which we patronized for late dinner during heavy rain."

"The Town House is a lovely boutique hotel, fantastically located in the centre of the old town in Marbella. It offers B&B and original quirky rooms. The is a roof terrace for relaxing with a book offering great city views and the beach is only 10 minutes walk. Amazing staff who really can't do enough for you - thoroughly recommend."

"I can't speak highly enough about the room. It was beautiful. The hotel is in a lovely and convenient part of the city. However, sadly, that is where the praise begins and ends. It saddens me to say, that the staff really could not care less. Do not go here for breakfast...there is a peculiar traffic light system in operation (in the lift, of all places) which informs you the busiest time to go for breakfast... Despite us being in an ostensible "red" zone, my partner and I were the only people in the breakfast area (restaurant) and it shortly became apparent why.... We attempted three times to get the staff member's attention. Once we finally did, I had to repeat my order three times.... a full Scottish Breakfast. The breakfast arrived, egg welded, and broken on the plate. I was told I needed to keep the only knife I had (used to butter my croissant and covered in jam) because I would "need it for my breakfast"... at a cost of almost £19.00 per person, this is appalling. Sausage woefully undercooked and black pudding and haggis, cremated. I could have excused all of the above, were it not for the fact that I inadvertently left my pajamas in my room. I called in the evening I had stopped there, and the next day, to enquire if I could have them sent back to me (weird, i know! but they were expensive and I was particularly attached to them)... I have called three times in the last 24 hours. only to be told "nothing has been found!". Considering I took them out of my suitcase, put them on, and took them off.. the only conceivable place they could be is in the hotel room (309). I'm exceedingly disappointed. I suspect they have been binned. Any reasonable hotel room would have a "lost property" section or would surely train their staff to retain items for a minimum of 24 hours... I have stayed here regularly in the last 18 months and will not be staying again."