ibis budget Glasgow

"Communication is shocking. Checked in and asked for later checkout because we were going to be out drinking. No problem. However, 10am Sunday morning comes constant drilling and banging. Phoned up reception but they said couldn’t be stopped because it’s contractors. Not sure why you would have any contractors in on a Sunday morning anyway but surely could have started at 12pm which was everyone’s normal checkout time. Checked out at 12pm so was refunded the £20 late check out fee. But complained and asked for at least a partial refund of booking but were told because booked through booking.com to contact them, however made no sense what so ever because we paid when we got to the hotel. But booking.com quickly got back to us and we were told hotel refused a refund. Shock. This is something we should have been told on time of check in. £180 down the drain in my opinion. Room was horrible anyway. Will never be back and would never recommend to anyone."

"Positives: Location of the hotel was ok if you are going to the hydro, room was clean enough, comfy bed and the pillows were excellent and friendly staff but sadly that is where it ends. Negatives: Entrance way to hotel via lift makes you want to about turn before you even get to the floor that reception is on! Overpowering smell of air freshener in corridors, depressing corridors and décor and area's all very stuffy. The room is a bit like a prison cell with a very small toilet, sink within the room and shower area behind frosted glass but it worked ok. Note there is no hair dryer within the room so make sure to bring your own. Breakfast buffet is not worth the money, if you stay here then don't include it as two mini pastries and two coffees is not worth £8.50. Main concern is to get out to the main road you need to walk through a lane in the car park, which is dark and secluded, which I don't feel is safe for any solo traveller or young girls at any time of day! For the price paid, would rather have spent an extra £20 - £30 to stay in a decent hotel with a good sized room and basic amenities. This is a very budget hotel not charging budget prices. Would not stay again."

"Lifts were being worked on during our stay and the noise from drilling and hammering was horrendous. We were told that no ther rooms were available and we would just have to put up with it. I'm not even going to go on about all it's other faults as they've already been covered by many others on here. Do yourself a favour and book somewhere else. This place would not be worth it even if it was free."