The Glasshouse Autograph Collection hotels

"If you are travelling with friends, family or a couple, this hotel is ideal. The rooms are amongst the biggest I’ve seen so far. The service and staff exceptional. Big shout out to David B from the concierge desk who helped us plan our days in Edinburgh. Very helpful and knows what he’s talking about. The bar by the fire - superb with a great collection on whiskies. The staff were amazing (unfortunately, I forgot the lady’s name there). It’s located at the start of princess street and close to the trams. It’s better location than staying on princess street, since you miss all the tourists. I will come back and stay here! Thanks folks for making this trip so memorable."

"Lovely hotel with excellent service. David B the concierge was terrific - great recommendations and knowledge of the city. Really made us feel at home! Loved the gym next door too - so much better than a traditional hotel fitness center. Location was a convenient walk to all the major attractions and the tram from the airport drops you directly in front of the hotel entrance. Would def stay again."

"There is just something special about the Glasshouse in which they go out of their way to make a visit wonderful. There is always a smile and a friendly greeting from all of the staff. My 70+ year old mom and I arrived for the first part of our mother-daughter trip at 8 am, following a long travel day and overnight flight from the US. Our 8 am arrival at the Glasshouse was hours before check in time began at 3 pm, and we had the expectation of spending a long day waiting four our rooms to become available. Maël greeted us and helped us immensity arranging our two rooms for us at 10 am and 11 am. She specifically saw my mom’s medical needs and the difficulties she would face wait in several hours and offered her an accessible room with immediate availability. It was an incredibly kind and gracious accommodation for her, but she had worked for us on my mom’s behalf, even though we had not requested any specific accommodation. My room then became available a couple of hours later. For the rest of our stay, Maël was always there to greet, help, and care for us from the beginning to the end of our stay. David, the concierge, is a wonderful part of the Glasshouse family as well. He knew all that we staying at the hotel and would go out of his way to greet, check in, and chat with everyone, much like he was the mayor of the Glasshouse and its mascot rolled into one friendly Scotsman. I would like to thank the Glasshouse for their hospitality, kind, and caring staff. Plus, the unique location itself provides many talking points and the warm fire in the center of the Snug Bar encourages the guests to mingle with each other and become a part of the family as well. ⭐️⭐️⭐️⭐️⭐️ staff ⭐️⭐️⭐️⭐️⭐️ location ⭐️⭐️⭐️⭐️⭐️ ambience"