Holiday Inn Express Manchester City Centre Arena

"Typical Holiday Inn Express hotel with a great location in the center of the city. The rooms are ok, but in mine the aircondition was not working and the room was extremely humit and uncomfortably. I dont believe the hotel itself deserves 4 "stars", and the fourth "star", which would have been a half-star if possible, is for the location."

"Stayed here many times and it is a hotel that is on the way down with many things to look at They have outsourced the cleaning so 3 times on the once day I had housekeeping staff just walk in despite me having a diamond member late checkout. Someone else even rang at midday to ask why I hadn’t checked out - after that I had housekeeping at the door AGAIN so the comms between hotel staff and outsourced cleaning staff doesn’t work. Complained to manager who seemed not happy with my experience and offered additional points but didn’t bother to add them lol I checked in after 1am after a long delayed flight and had to ring several times to get someone to open the door which wasn’t ideal As soon as I entered room 319 it smelled badly of drains , so bad the cleaning staff must know about it but choose to do nothing about it - typical of outsourced operation I’d imagine. No chain on door as it had been ripped off - had that been there it would have stopped the cleaning staff just walking in but showed the hotel don’t bother about security as with a hotel where the left doesn’t need a key card to access lift and rooms I’d say having a door chain is vital The hotel needs work as a tiny tv, no ironing board, no usb sockets isn’t what I’d call good from a holiday inn express but might have been the norm ten years ago but it isn’t now There are many much better IHG properties in the city than this one"

"Nice hotel in a good location. Room was slightly tired and the aircon didn’t work but they provided fans. Quiet rooms and quick access to parking at Printworks. Don’t hold your breath for early check in - although not guaranteed, there were a lot of people arriving super early to see if their room was available. Give it until at least 2pm!"