Montcalm Chilworth Townhouse

"Rooms in the basement are subject to the noises from the restaurant above, the scraping of chairs and tables is so loud and horrendous. I won’t be stopping here again!"

"This boutique hotel is in a great location, just around the corner from Paddington Station London. For this reason, it's convenient to transportation and sites, but quiet. The lobby is beautiful and the staff is friendly and helpful. I stayed in a chamber single room, as I was traveling solo, and the size was compact, but perfectly adequate. The washroom was lovely and the bed was comfortable. However, be aware that you must walk down a few stairs to the washroom, then a few more into the room proper. It's not a problem, but I was not expecting it. My issues with the room are as follows: (1) the carpet was dirty (obviously not vacuumed between guests), and there was a bit of a musty smell in the room; (2) the were no functioning plugs/USB ports next to the bed; and (3) there are red flashing lights in a vent in the ceiling. When I called the front desk at 2:00 to ask about this, because it freaked me out, I was told they were from the "fire safety" system. While this is all good, I would recommend facing the lights away from the head of the bed if possible. You may even want to give solo female travelers a heads-up."

"A great hotel in a superb location. Our room was small but had everything we needed and was absolutely spotless. The staff are really friendly and couldn’t do enough for you. There is a lovely, welcoming atmosphere in both the hotel and restaurant. Great value for money."