Marriott Hotel London Grosvenor Square

"Everyone went out of their way to help us but I have to give a special shout out to David, “our” doorman. He was the kindest man and was so happy to help us with taxis, loaning us an umbrella or whatever we needed. We were sad to have to say goodbye to him! So, hopefully, it’s “see you next time”, as he liked to say!"

"The hotel is located on a side street off Oxford Street, just a few minutes away from both the Bond Street subway station and a small park. The staff is highly professional—friendly, helpful, trustworthy, and competent. I had initially booked 2 nights, was dissatisfied at first, my requests were taken seriously and implemented to my satisfaction. Mr. Alexander from the front desk took care of it personally, so that I felt welcome and valued. Afterward, I booked another 4 nights. The quality of the food at the Gordon Ramsay Bar & Grill is outstanding. The rooms are nice and very clean. On the day of my departure, there was a failure of the air traffic control system in England due to which no flights took place and I returned to the hotel. But since there were no more free hotel rooms available in London within a very short time, I spent the night sitting in the hotel lobby. During that night, the security guard Mr. Tudor in particular took care of me attentively and compassionately, brought me hot tea several times, and kept checking on my well-being. I was able to book a room again for the next night, as a return flight to Vienna was only available after that. A big compliment to the entire hotel staff!"

"We had a fantastic time and a wonderful stay at this very fine and centrally-located hotel in the American section of London near the American Embassy. The hotel was clean, well-maintained, and welcoming. Our room was well-appointed and kept very clean during our four-day stay. We partcularly enjoyed taking advantage of the M Club amenities, which included a nice breakfast each morning, snacks and wine in the evening, and fresh-baked cookies during the day. All of the staff were friendly and helpful, and it was obvious that they valued their patrons and did all they could to make us comfortable and taken care of. The hotel is just across the street from Grosvenor Square, a small park with statues of Abraham Lincoln, Ronald Reagan, and Franklin Roosevelt. There is also a very lovely 9/11 Memorial Garden. Finally, we cannot say enough about the Gordon Ramsey steakhouse on the property. It's not a cheap meal, but the dining experience is outstanding--especially if you want a good steak perfectly prepared."