Flemings Mayfair

"Had an issue with our room type, we booked a room type that was apparently for only one person but this was not indicated during the booking process. I booked though an agent and understand that the miscommunication may not be the fault of the hotel. The remediation was not handled well and overshadowed the weekend. My experience was that the hotel was focused on their policy and not listening and thinking about the guest experience."

"Flemings is in a great location; the staff are warm and welcoming. They welcomed us back after several years and treated us so well. Our stay this time in the Townhouse was lovely. We will return."

"Exceptional Hospitality at Flemings Mayfair! I had such a wonderful experience staying at Flemings Mayfair with my mother! The hotel is beautiful, perfectly located in the heart of Mayfair, and has such a lovely atmosphere. But what truly made our stay special was the exceptional hospitality. A very special thank you to Lorena Somera, who went above and beyond to make sure my mother and I felt welcome and comfortable throughout our stay. Her kindness, professionalism, and genuine attention to detail made all the difference. It's rare to find such personal and thoughtful service, and Lorena is truly an asset to the hotel! I also want to thank the entire team, especially the lovely staff members who looked after us during our stay. Unfortunately, I can't remember everyone's names, but their warmth, kindness, and attentiveness certainly didn't go unnoticed! The Breakfast is a must :) , delicious!! I loved my stay and will definitely be coming back whenever I'm in London. Highly recommend!"