Best Western Corona

"Prime location, friendly and professional staff. Very respectful. They offer room cleaning services frequently, which is fantastic. Real value for money."

"I have travelled quite a bit and stayed at many different properties over the years, some excellent and some not so good, but I can honestly say I have never experienced a better level of service. What made this experience so special wasn’t anything extraordinary or over the top. It was the simple things — genuine care, good etiquette, thoughtful customer service and, most importantly, the human interaction with the staff. Everyone I interacted with was incredibly welcoming and showed genuine concern and attention to detail, even when it came to the smallest of needs. A special mention to Catalina, Nihal and Khadr (I hope I’ve spelled the names correctly) — thank you for making my stay even more memorable. Your warmth, professionalism and genuine care really stood out. The location is another big plus, making it an excellent base for exploring London and getting around the city. Overall, a truly wonderful service experience, and one I will remember for a long time. Highly recommended!"

"Well what can I even say about our stay - the staff were lovely! The location was spot on for the theatre, and the breakfast was fine. I think that's where the positives start and end. The room (and hotel as a whole) is quite dated. There's no air con in the rooms - and it's nearly 30°c in London so the room was a furnace! They did provide a fan, that didn't ocellate, so was fairly pointless and just blasted a stream of slightly cooler air in one direction. We apparently had break dancing in the room above us - I've never heard floorboards so squeaky! I called down to reception at around midnight to ask them to do something, anything, so we could sleep - I'm not sure if they did but it didn't improve, might've even got worse. I cannot stress how loud the floorboards are. There's dust in the bedside tables and on top of the wardrobe - which feels so miniscule, but come on, takes 2 seconds to run a duster round. Otherwise though I think housekeeping was fine. The TV in the room has Freeview - which is absolutely great, until you go to the loo, or upstairs start walking around, then the signal goes. The hotel also doesn't feel secure - there's no locked doors at all until you reach your room, so anyone can just stroll in. Windows can be fully opened and our room had a single bed under the window - recipe for disaster. I'm typing this after midnight and upstairs are apparently rearranging furniture. There's doors slamming in the corridor too, because who needs sleep anyway! Would never recommend!"