Artist Residence London

"This little hotel is completely my taste and easily my number one spot in London. The staff are very friendly, and genuinely helpful from the moment you step inside. The Grand Suite is incredible—the bed is super comfortable, the shower is great, and that bathtub is just glorious. Downstairs is a total win too, with a proper good burger, a nice glass of Malbec, and an amazing Basque cheesecake. Add in quick, painless check-in and brilliant artwork on the walls, and I was sold from start to finish."

"Our third or fourth stay over a 4 year period. We still really like the vibe and feel of the hotel. But some of the service was not so great. I felt like a second class citizen at breakfast times. We booked our time and yet were dismissively told where to sit (a table behind check-in/ near the coffee machine/ kitchen door). When I asked if we could sit in a specific area for our next two breakfasts I was told that tables in that area were not able to be reserved. I got the feeling that local people got preferential access to those tables - Despite paying £450/night for our room. However, on our last morning we got a table in the area requested and tables did have reservation signs in them. Not impressed. Water pressure in our top floor room wasn’t great at times."

"The place, location, decoration and family spirit are great. However, the staff was not matching this atmosphere, they really behave like they do not care much, service at dinner was totally impersonal, it felt like staying in an average motel (but you still pay £500 a night). This is too bad because all the rest is well done."