Water Side Resort & Spa

"Overal hotel is good, could do with better cleaning in the rooms and definitely better pillows. Staff are ok, although could do with a smile. Murat, the bar manager in reception area is definitely NOT very pleasant or friendly. Seems to be friendly to Turkish people but makes up the rules as he go along. We were getting rainbow non alcoholic coctails for kids in the evening but when he was on shift bar staff were not allowed to make it. He told us off for having backlava and coffee in the lobby area despite of both pastries and coffee being available in the same area. Very rude and unpleasant man making not only paying guests but also his own bar staff uncomfortable"

"Very good holidays. We are family of 4, spend Very good holidays in hotel. Location is in a quiet area. Hotel big ,clean. Staff very friendly and hard working. Food very good, plenty of options. Room cleaned daily, towel changed daily. Bedlinen changed 3 times in a 10 days holidays. Swimming pool in good size. Plenty of a sunbeds around. We had a lovely time. Also I want to highly recommend professional photographers working in a hotel . We had a family session with them. Beautiful pictures, lovely atmosphere. Highly recommend 👌 👍 👏."

"Check in was very quick, seen to room by porter. Room average size stayed in a 3 bed room a double and single. Mattress was very hard surprisingly managed to sleep ok. Shower very powerful, given toiletries of shampoo conditioner and shower gel with some cotton buds and body sponges, nice touch. And replenished. Room was cleaned every day and beds made and towels changed every day if u wanted. Just turn on the light to let cleaners know. Very small balcony not used to that so was very tight couldn’t all sit out on it at the same time. Faced onto pool lovely view of the river and the boats, first thing sun beaming onto balcony so couldn’t sit out there long. Pool was a good size and not deep which was a bonus because many hotels in past have been very deep and not safe for children. Plenty of sun beds to go around always managed to get 4 together every day. Pool had a good atmosphere music played and pool games. Can be slippery around pools edge so recommend to walk with shoes on. Breakfast was our least nfavourite meal of the day, there was always plenty and had a lot of hot and cold options but wasn’t always to my taste. Lunch was had either at pool bar area or the beach bar. Didnt eat at restaurant for lunch so can’t comment. The lunch time food was very nice, burgers, pizza, kebab, pasta and salads. Dinner time lots of choice only had Turkish themed night which was lovely but hoped for a couple more other choices. The desserts looked beautiful but sometimes lacked flavour and tasted quite samey very sweet but still very nice. Drinks lots of choice from soft drinks, beer, cocktails, wine. I have to say though the cocktails in my opinion were very weak didn’t feel tipsy once. Another thing they never had milk at the beach bar or pool bar so if u wanted a tea with the afternoon teatime cakes from 4.30-5.30 we had to ask at the lobby bar. Ice creams served from 2-5pm everyday wasn’t help yourself service of different ice cream/lollys, was served by the staff of vanilla, strawberry or chocolate in a cone or tub. Entertainment of an evening was good every night something different. From magician to dancing. Can get quite busy though for tables wasn’t many, so would recommend to get a table early but was always enough seats. Overall we had a good holiday hotel was clean throughout and was quite laid back atmosphere but wouldn’t return here because there wasn’t enough to do in the area, hotel is located quite far from shops and other bars but was nice if you wanted a relax quiet place so would recommend for that."