Calimera Hane Garden Hotel

"We recently stayed in Turkey and unfortunately had a very disappointing experience overall. One of the biggest issues was the language barrier — hardly anyone spoke English, and it felt like the hotel mainly catered towards German guests only. This made communication very difficult throughout our stay. Some of the hotel staff were quite rude at times, although I do want to mention that the lady on reception was very nice, helpful, and one of the few positive parts of our holiday. The atmosphere around the hotel was also uncomfortable for families. My children were repeatedly shushed while simply playing in the pool, and at one point my child was even pushed by German guests while swimming, which was completely unacceptable. Another upsetting experience happened on our last night. We had photos taken with a parrot and I only wanted to purchase one picture, but the man taking the photos refused and said it “wasn’t worth it,” meaning we couldn’t have the photo at all. I found this very rude and unprofessional. Overall, this holiday did not feel welcoming for English-speaking families, and sadly we left feeling disappointed rather than relaxed and happy."

"We stayed here as a family for a week in February. The location of the hotel is perfect very close to supermarkets, bazaars, shopping centres and the beach. We stayed in the bedroom for 5 people and to be fair it was quite small for 5. Our air conditioning also wasn’t working. Rooms were cleaned daily and new towels were given daily. The cleaning ladies were super ! All the waiters and barmen/women were so lovely, always cracking a joke and making sure everything is okay for you. However I didn’t like Mr. Muzzaffer’s attitude: we asked him if we can book the a la carte restaurant as part of our 1 week stay and he said there is no room and we went down anyways to see and the restaurant was 95% empty :/ not a good luck for the hotel as the restaurant is part of what we paid for. Breakfast, lunch and dinner and lovely always a bit of variation. The pizza in the pool bar was amazing - best pizza ever. We also made us of the spa during our stay the indoor pool and sauna was great. We tried Hamam with the massage and it was a very good experience for a very good price however after the massage we were constantly being asked and asked if we want more for more money which was quite annoying. The animation team could be a bit better. I understand that the hotel has mostly German visitors but dance nights etc. Should be inclusive for everyone. But after we said that more inclusive music is needed they provided it and it was an amazing night for all - nearly everyone was up and dancing. Overall we had a great stay :)"

"- pillows uncomfortable, impolite staff, room service is very slow (have to ring at least twice to the reception), food is not upto 5* hotel standards, no iron (only paid services for clothing), the hotel overall requires a "refresh" as curtains in rooms are constantly falling, air conditioner breaks, once hot water stopped running for about an hour + swimming pools are good, there's a children's playground area in the tree shades,not in the sun, shuttle to the beach"