"Unfortunately, the hotel's huge disadvantages outweigh all its advantages. Although there is good here too, and I really liked some things.
Pros:
Very comfortable mattresses, pillows, and blankets! There are absolutely no questions here, sleeping was comfortable. Good soundproofing in the room, we had a room on the 5th floor with a beautiful view. There are no mosques nearby, so no one woke up at 5 am with calls to prayer. The room itself is quite cozy, despite the simple furniture.
The hotel is quite youthful, there are few children, many foreigners. There is a small animation, but overall it is quite quiet, which is more of a plus for us.
It is very convenient that there is a bus stop nearby. Buses often go towards Side, you can get to the old town and shops. Shuttles constantly run to the beach, you don't have to wait long.
The road to the beach itself is very pleasant: greenery, olive trees, beautiful views. There is a pedestrian path and a road for transport. Walking in the autumn is a real pleasure, in the summer it's probably already a bit hot. Essentially, walking as if you were in a large hotel in a distant wing.
Overall, the location is very pleasant, a pine grove, mountains, beach, good air, and no sounds of cars.
There are boiled vegetables on the buffet table, quite a lot of non-spicy food, and the desserts are delicious. Overall, the food was more European, which was convenient for us. In October, there were practically no mosquitoes, although some gnats bit on the beach. There are no mosquito nets in the room, but very few mosquitoes flew into the fifth floor. It was during the rainy time.
It's not far to the airport. There is a pharmacy and small shops within walking distance.
The sea is clean, sometimes transparent, sometimes stormy - it depends on the weather. In October, when the storm blew all the beach dividers and buoys, the plate on one side didn't particularly interfere with swimming, but the entry into the water is quite steep, with fine gravel. This is for the discerning. We like it, but it will be difficult with small children.
Now about the downsides, and there are many more of them, unfortunately.
The main drawback is the dirt. Very!!! dirty in the rooms, dirty in the corridors, very dirty dishes in the dining room. It feels like she doesn't wash them properly at all: plates with leftovers from previous meals, streaks, and other unpleasant things are found.
Without poisoning, unfortunately, it wasn't spared either, although they ate exclusively on the hotel grounds. I cannot assert that the cause was precisely the nutrition, as there are intestinal stories everywhere in Cide, but the impression certainly remained. Something like this happened on my first vacation in Turkey after many years.
Room cleaning is a separate story. In eight days, we haven't properly washed the toilet and sink once. There was dirt on the floor, they forgot to refill the water, and we had to ask for soap and toilet paper several times. The pillowcases and sheets were changed, but the dirty duvet cover was left. So cleaning is listed, but in reality, there is almost none; the staff doesn't want to clean at all and I'm not sure they have the necessary qualifications for it.
The towels - both the beach towels and the ones in the room - are very worn out, and some even smell unpleasant. Sometimes even wiping is disgusting.
On the very first night, we encountered a leak. We lived on the top floor, got caught in the rainy season, and water started leaking into the room. In the end, we had to move at night when water had already accumulated on the floor. The next day I asked for at least some compensation for this situation, for example, robes, but the hotel refused. It seems like a small thing, but the attitude towards guests after such a night was, to say the least, surprising.
Robes cost 5 euros per day, it's easier to buy a new one in the store.
Another unpleasant situation - the cancellation of our return flight. Our tour operator Sunmar/Coral travel/odeon refused to extend the room, even though the new flight was the next calendar day, and we were only informed about this 2 hours before check-out. They offered us an extension of the room for 30 € per hour. When leaving at 12 AM, the amount for several hours was simply inadequate - up to €400 for an extension. For a hotel of this level, this is a completely disproportionate cost. I have stayed in Hilton chains in Turkey before, and the extension there is significantly cheaper.
The coffee at the hotel is terrible. Besides, we tried for several days to explain to the bartender what and where to add to get something that even resembled normal coffee. In the end, sometimes something more or less decent turned out, but overall the coffee is very bad.
There are no hot drinks on the beach. The thermos saved me, but it's very inconvenient! In the in-between seasons, when it is cool, it is especially unpleasant. For example, I am used to drinking tea or warm water, not soda and alcohol. I would like to have the opportunity to just drink hot tea and coffee by the sea.
It's also very strange with the lifeguards on the beach. The red flag often hangs, while the rescuer himself may go for lunch for a long time, for several hours, or finish work earlier than scheduled. It turns out that there is actually no one on the beach for a significant part of the time. Lifeguards were constantly on duty and monitoring the situation on neighboring beaches belonging to other hotels. For me, this is a serious security issue, not just a nitpick about the service.
The food at the buffet is very monotonous. Every day is practically the same, there are no seafood products at all. Yes, you can find something suitable, there are delicious desserts and non-spicy dishes, but there is a real lack of variety. There were no seafood products for 8 days.
The staff is also ambiguous. There were several very pleasant and responsive girls at the reception who really tried to help. But overall, I didn't feel any special hospitality. Many employees looked tired, and the attitude towards guests was not always friendly.
Result
The hotel really has its advantages: excellent mattresses and pillows, a good blanket, quiet rooms, a pleasant area on the way to the beach, and convenient transport links. But all of that does not compensate for the dirt, the disgusting cleaning, the condition of the towels, the problems with the dishes, and the overall quality of service.
In my opinion, the hotel is at most three stars, and even that is rather a stretch. The main problem is not that the furniture is old or that there are no seafood every day, but in the elementary cleanliness and attitude towards guests.
I would not come back here again and would not recommend the hotel. It's a pity because with normal cleaning and more adequate service, he really could have had good potential."
