Hotel Turia

"I really liked the hotel. The rooms are clean. The food (breakfast and dinner) is fresh, delicious, and varied. The staff is very friendly and attentive. Great location, close to the metro, buses, and the Nuevo Centro shopping center. All the city's sights are easily and quickly reached on foot. I recommend it."

"Good location. Good value for money. Very friendly and helpful front of house"

"A good hotel in a strategic location just outside the historic center. Spacious, clean rooms. It is a shame about the rudeness and bad manners of one of the three staff members at reception—a dark-haired young man with short hair. At check-out, I asked if I could leave my small suitcase in storage until after lunch, as my return flight was in the early afternoon and I wanted to take one last walk around Valencia. The young man said it was no problem, so I left the suitcase and took the receipt. Just as I was about to leave, he told me I had to take the suitcase into a small storage room myself. He walked me there, opened the door, and—smiling at me—waited for me to put the suitcase on the shelf inside. In all my years of traveling, I had never experienced anything like this, especially at a 4-star hotel... But the most ridiculous part happened when I returned in the early afternoon. I came back to the hotel and encountered the same young man. I asked to get my suitcase back, showing him the receipt... His reply was, "Just a moment; I'm going to help the gentleman after you first..." The other young woman at reception, clearly embarrassed, stepped in to open the storage room door so I could retrieve my suitcase myself. Just before leaving, I told her to let her colleague know that he had been extremely rude and disrespectful, and that he needs to remember he is dealing with customers!"