"This place stinks! Literally. The smell, I think it’s sewergas, hits you the minute you open the door to 207. Then as you ascend the steep stairs to the second level, it gets so bad that you feel nauseated. Rooms are small, with uncomfortable beds. We had rented a family room, thinking that we would have enough room for two couples, but that is not the case at all. When you enter the room, the double bed is right there, with very little floor space and a tiny half bath. Then you have to climb the stairs to the main bedroom, which does at least have a full bathroom, but very little room other than an alcove with a small couch. There was an outdoor space, but it was on the second floor, attached to the main bedroom, and surrounded by walls. Unfortunately for us, we had a 5 night non-refundable reservation. So in addition to having to lose the 1100.00 we had paid, we would have had to find alternate accommodation when it was in the middle of the Fallas festival. So we stayed, but I couldn’t get out of there fast enough.
On the plus side, people at the desk were great, particularly Pablo, who really saved the day as we were departing. He remembered that we had stored my husband’s medication, which has to be refrigerated, in the office fridge (no fridges in the room). We would have forgotten it altogether. Location is also excellent, very close to the cathedral and the Plaza de la Virgen. There is a fantastic brunch place (The Brunch Corner) right around the corner. I would recommend that."