"Location is in the North, which is a hour and a half driver from the airport. It's a bit tiring after a long flight if your travelling down from further than London or Manchester to get here. The Hotel is very nice and has been renovated fairly recently. The area it's self is very up and down hill, so if your older or have mobility issues you might find getting around a bit hard unless your on a coach based holiday. I would say it's ideal for hikers. The surrounding area is a mixture of new, old and run down. It's more of a Spanish resort. If your looking for loads of bars, clubs etc you won't find them here. If your not eating at your hotel, I would stray away from the main strip and head down back streets to eat, it's cheaper. Plenty of supermarkets to grab a snack or drink and they vary. If you get the chance, grab a cab to EL Campo, it's like Costco and you will find drink, cigarettes and everything but the kitchen sink to buy there. There are also some lovely shops there. It's about 10 mins and 13 euro by taxi. You can get a bus. There are some lovely places to see the old town, the botanical gardens. There is a zoo and aquarium but the tank is very small to keep Whales and they do to many shows a day. But I believe they should be in the sea. You can go on boat trips to see them in their natural habitat.
We had a standard room that was quite spacious with a balcony. Granted the view wasn't great but could see the sea at the end of the road. Air con works really well, comfortable bed and lovely pillows. Nice bath towels very big but not the softest but that's how I like them. There is a mini bar but we used it to store milk in because you never get enough. Hairdryer in bathroom with a 2 head shower. Nice and clean and was cleaned every day. Room was very quite at night even though we were on a main road. The dining room is buffet style and there is a fair amount of choice from cold to hot. Some nights I wasn't to keen and not much choice for kids if they are fussy. I would of liked the food a bit hotter, so eat up quick if you don't want a cold meal. Breakfast was probably the better of the two sittings. If I came here again I think I would just do breakfast. The serving staff were hit and miss. First two nights it was like to much trouble to take your order with a side of arrogance. Then the 3rd night we had a little bald waiter who was pleasant and polite. So we sat at which ever section he was covering. We found the same sort of attitude in a number of places on the island. Puerto Del a Cruz is more a Spanish resort which is not a bad thing but not as welcoming as the people of Lanzarote. Both our transfer rides in the mini bus were just the same, it was like an effort to drop us off. The wine was a bit pricey and some waiters kept trying to push it in the restaurant you can buy it by the glass but we had water or a beer then had drinks in the hotel bar or one of the many small bars/cafes nearby. Overall hotel nice, food ok, lovely pool area. Staff hit and miss in the bar and restaurant restaurant. Spa and reception staff were fine. In a few shops we even got asked if we were English, I joked and said does that make the price go up. If I go back I'll try another area of island. Overall for what I paid for this trip it was very fair, shame the surroundings and some of the people let it down."
