Columbus Aparthotel

"Great hotel would definitely go back. Great welcoming staff, room was lovely"

"Its not terrible, not amazing just ok Staff are very very rude when we checked in there was a kind blonde girl, other than her all of the staff are not kind. I understand some staff will not know english which is completely okay, but to look at us then his coworker point at us and laugh shrugging and walk off is not ideal customer service. This has nothing to do with the hotel but the shop attached which they gave you a discount for whenever we walked in the deli staff looked at each-other and one just said “immigrants” and scoffed. We had do not disturb on and still had cleaners knocking everyday around 9 am and non stop knocking until you open the door which you can imagine is not fun getting sorted right as youve opened your eyes to open the door. It’s exceptionally clean but remotes, hairdryers, cutlery, lights and windows are coated in grime and dirt. As i say its liveable but i wont be back due to the horrible customer service as it ruined the holiday."

"Me and my partner stayed here for 15 nights on a self catering basis. Room- prior to arriving I requested a room on the higher floors and close to Paddy's O'Kelly's so I could people watch whilst sitting on the balcony. I'm happy to say this request was accepted and we were in a room on the 5th floor. Yes it was noisy at night due to bars in the area having loud music and people making noise in the street but we kept our balcony doors open every night and still slept very well. If it's an issue for you close your doors and this blocks out pretty much all of the noise. The room was spacious and well equipped, we especially loved the full size fridge and small freezer compartment to keep our drinks cold. The beds are 2 large singles pushed together and were very comfortable, the only complaint on the beds is that the sheets weren't changed at all during our stay. The bathroom light is annoying and goes on/off randomly so we just kept the bathroom door closed at night. Location- absolutely fabulous! You're literally a 15 minute walk in most directions to get where you want whether this be Siam Mall, Siam Park, the golden mile, Los Christianos, Costa Adeje, the strip and the plenty of beaches. There's also plenty of bars and restaurants and supermarkets within a minutes walk and local bus stops and taxi rank. Facilities- we were self catering and didn't eat here but we did buy drinks (€4 for a large beer, €7 for cocktails). Yes, you pay €1 for the plastic cup but you get that back when you return the cup. The bar staff were very pleasant. Pool- the pools and pool area themselves are great and kept clean. However, in 15 nights we didn't once manage to get sunloungers near the pool. Frustratingly people would place towels down on the loungers near the pool then not be seen on them at all until late afternoon. This really needs to stop ! It's selfish behaviour and the hotel should not allow it to continue. Thankfully there are 2 terraces either ends of the pool which are nice so we ended up getting loungers there most of the time. There is also a roof terrace which is nice and quiet and has showers for cooling off but there is no toilet so you have to go down to the ground floor for this. Overall - we've been to Playa De Las Americas many times over the last 30 years and stayed in different hotels each time, some way more expensive and better facilities/no sunbed wars etc but KN Columbus is our favourite in terms of location and price. Therefore, we will definitely be staying here again when we visit Tenerife in 2027 and would totally recommend this hotel to anyone."