Universal Pacoche Murcia

"Sent the hotel a message asking for a quiet room - I appreciate they are quite busy but they could have put me on the end of a floor (where I'm only adjecent to one other room - instead of between 2 other rooms) I don't know what is the point of being able to make a requst to the hotel when it's just ignored. The wifi was really poor - it was faster using my own mobile data. In this day & age hotels really should be able to provide a decent standard of wifi. The room was spartan - no artwork or indeed any effort to make it at all welcoming. The bathroom was really dated, and contained the only bin in the room - so small that you could put literally nothing in it. No way of controlling the room temperature, no fridge - just the very bare basics."

"I stayed for 11 nights. My room was quiet, no traffic noise and the occasional sounds from other rooms stopped at a very reasonable hour. The sheets and bedding were as good as new. My room was attended to every day. The staff were professional, friendly and simpaticos :-) The hotel's location is perfect adjacent to the shady tree lined Floridablanca garden and about 7 minutes stroll to the Cathedral the historic heart of Murcia. The Universal is completely unpretentious, great value for money and I will definitely return."

"I have given this 4* based on the rate paid, which offered good value. Positives: Good location, clean room, decent breakfast at restaurant opposite Negatives Smell of sewage from bathroom, very hard pillow, room was very warm (no ability to control temperature) c I of do with more power sockets in room"