"We went to this hotel in May 2025 and have just returned from another great 11 night holiday. This one did not disappoint either. I could just copy and paste what I wrote in May because once again it was excellent relaxing holiday.
Activites. I love having a go at the activities as it's made so inclusive and enjoyable by Mayte and Judith. The activities included archery, air rifle, air hand gun, Shjoelen, shuffle board, darts, boules, ping pong, water aerobics and fun games like 'Bang Bang" and lots of others. You make lots of friends through joining in and everyone is made so welcome.
Entertainment ... Again it was a high standard with singers, magician / escapologist, jugglers / contortionist. The singers got the place 'rocking' and that's tough when I'd say most of the audience were probably 55+ in age! Whoever booked the acts did a great job. The Mowtown evening was the best music and the Etheopian Circus were amazing. The only 'dud' was the Reggae duo.
Staff ... All the staff were friendly, helpful and did a fantastic job. This covered everything from those who did the bedrooms, cleaning, cooking, clearing up, serving in the bar, reception etc. I must highlight how well Astrid on reception dealt with a person who was smoking on the decking where smoking is prohibited. She did it in a very professional manner and it didn't happen again. Gemma at the bar was also great as she always had a smile and all I'll say to her is "save the legs".
Cleanliness.. It was spotless. All public areas were kept so clean and tidy. There was no litter and tables were cleared very quickly. The restaurant was a great place to eat. The air temperature and humidity was perfect. All the staff were super quick and friendly.
Food and drink .. The food was a 'help yourself' buffet and the range on offer was very good. There was plenty of choice with chicken and pork being the most common meat though. I didn't hear anyone complaining about being hungry as there was plenty of choice. We were AI and the spirits / liquors were not premium brands but they were available to buy. Also the bar staff were very friendly, helpful and worked very very very hard. They were all great.
Hard external areas ... they were kept clean and tidy all day and evening. There is a large decking area next to the bar / entertainment room which has plenty of chairs / tables and soft seating. It also benefits from a canopy that can provide shade for 50% of it.
The pool area is down a few steps and would benefit from a handrail being fitted though.
I saw the pool water being tested frequently. There is also a chairlift to help people in and out of the water.
Soft external areas .... There are large grassed areas for people to use if they wanted to be away from the pool / decking area. The bushes and hedges are shaped and are clearly looked after. The front of the hotel has a grassed area with some well maintained plants. That area is also another lovely quiet place to sit and has some very comfy chairs.
Gym ... I'm not a user of gyms but went to look at it. It looked well equipped to me eg weights, walking / cycling machines etc.
Smoking ... I am not a smoker and hate secondary smoke. This hotel has a designated smoking area outside which is well away from tables, chairs and sunbeds etc. They have provided chairs and tables in the space. Credit and thank you to everyone who went there. I just hope the hotel continues to enforce it again when we intend to return in early May again.
Music ...The only music that was played outside was on a morning by the Animation team and that was via a portable player / speaker. It was at a level where you didn't necessarily hear it at the the other side of the pool. Again, most people appreciated this. Also 'thanks' to those people who listened to their music via headphones etc ie no one had to complain about the selfish people who play it out loud via their own device
Location .. The hotel is located in a quiet residential area and there are not many shops / bars etc near by. A few people said they expected more but we knew exactly what were hoping for and got it in bundles. We found a gem of a place where we could relax and have a great time.
Other guests can make a holiday one to remember and once again we met lovely people. It was great to see Colin, Shiela and Frank / Paco again from our previous visit. We also met more guests who added to our holiday experience . They included ....Rod & Theresa, Dave from Wigan who was fantastic on the Karaoke, Adam & his family, all the Home Bargain ladies from the North East, Chelsea & her 'dogs', Pam & Chris plus many many more.
Finally ... All being well. If Mayte and Judith are there, we are looking to book again to return on 2 May for 11 nights and it would be great see old and recent guests again.
Thank you to everyone at this hotel
Mel"
