"Overall: ★★★★☆ (4/5) — A second visit that confirmed it's a wonderful hotel, with a few consistent niggles across both stays.
This was our second stay at the TUI BLUE Sensatori Biomar (Sa Coma area), and once again the hotel didn't disappoint. It's well-suited to couples after a relaxing break and to families with the budget to match. This review focuses primarily on the Adults Only side, as that's where we've stayed both times, but most points apply hotel-wide.
The location on Mallorca's east coast is excellent, with Porto Cristo, Cala Millor and the Cuevas del Drach all within easy reach. The trade-off is the transfer: the Sa Coma resorts involve multiple hotel pickups down narrow streets, so allow 1.5–2 hours from Palma each way. Outbound flight was 6am, and on arrival, our 10:35 pickup didn't reach the hotel until 12:20; on departure, a 14:50 pickup didn't get us to the airport until around 17:00 for a 19:35 flight. With midday checkout and an afternoon pickup, our "long last day" wasn't really that long — worth factoring in when choosing flight times. An earlier, less busy flight would likely have given us more usable resort time.
The Adults Only rooms are genuinely lovely. On our first visit we had a top-floor room with a shared rooftop pool (shared between three rooms over a generous space), which was perfect for evening dips but extremely hot during the day.
This time we went for a ground-floor swim-up room with terrace and shared pool, which I'd recommend over the rooftop option — it's beautifully appointed and ideally placed for the Adults Only pool, bar and restaurants - it also offers an escape from that hot mid-afternoon sun (after around 5-6pm)
The main Adults Only buffet is excellent. A different theme each night, an impressive variety, meat cooked to order on the grill, charcuterie, and an excellent dessert selection. Of the four à la carte restaurants we've tried three — Grill & Steak is the clear standout, Italian a solid second, and the Asian restaurant a distant third (several people we spoke to left hungry, and we skipped it on our second visit). We didn't make it to the Indian this time, but heard consistently good things, and the Indian buffet night was superb, so I'd happily try it next visit.
Where the hotel slips a little is the entertainment, and most of this sits with TUI rather than the property itself. There's plenty on the schedule, but the execution is the issue. Everything runs through the TUI BLUE app — log in with your reservation details and you'll find the schedule and any bookable activities there. The problem is that nothing is promoted anywhere else: no entertainers circling the pools to announce what's on, no daily noticeboard, nothing. If you don't check the app, you miss out. Having worked in hotel entertainment previously, this felt like a missed opportunity at an otherwise polished resort.
Almost none of the daytime activities are hosted in the Adults Only area. The handful that are, are one off events (happen once a week) — darts, killer pool, cocktail making, fan painting — are the exceptions. Everything else runs at the small semi-circle "Activity Pool" in the middle of the complex, which often had low or zero attendance. Something like Water Polo (16+) would work perfectly at the rectangular large Adults Only pool, but instead it's tucked away at a pool too small to draw a crowd.
The Adults Only pool itself lacked atmosphere this trip. No daytime music, no activity, just silence. Some will love that; for me a little ambience goes a long way. One afternoon a DJ played around 20 minutes of Café del Mar-style chill-out, which was great while it lasted — the younger guests clearly enjoyed it too. Some of this may come down to who's staying that week (more on that below).
The evening shows are a mixed bag. The three weekly in-house productions — Musicals, Back to the 90s, Disco Fever Boogie Nights — were the same as two years ago, so a refresh from TUI would be welcome. The team is small, which makes the routines feel a little thin, and the shows lean heavily on the entertainers' vocals, which were patchy. Anna is a strong singer and should be featured more. Callum's over-the-top performance style during the group numbers drew the eye away from the dancers who could actually dance, and his solo renditions of well-known songs didn't land. The visiting professional acts were a different story — the magician was excellent, and Pat Monaghan's stand-up was a real highlight in the adults only lobby.
A note on timing and clientele: we've visited in May twice and had very different experiences. In 2024 (11–18 May) the hotel was quiet and the Adults Only area pleasantly so. This year (17–24 May) the demographic skewed heavily to 65–80, with only a handful of younger guests, and the vibe was noticeably flat. As we were leaving, younger guests were arriving — likely the start of the school holiday window, which we deliberately avoid due to the price jump. Worth bearing in mind if atmosphere matters to you.
Overall, this is still a hotel I'd happily return to. The rooms are beautiful, the food is genuinely excellent, the location works, and the Adults Only setup is the right call for couples wanting to avoid screaming kids. The entertainment offering needs a rethink — both in how it's promoted and where it's hosted especially evening as even in May it's very warm at night and could have moved to the outside stage area already — but it's a long way from a dealbreaker. Four stars, and we'll likely be back for a third visit"
