Senator Cala Millor

"STAY AWAY FROM THIS HOTEL! I was the victim of a serious theft directly inside my hotel room. My valuable jewelry, which was carefully HIDDEN inside my luggage, was stolen. This means the housekeeping staff doesn't just clean your room: they actively dig through your personal belongings and bags, assuming you won't notice. And just like in all the other negative reviews, their response is to blame you and claim: "It's your fault for not putting your items in the safe." ARE YOU SERIOUS?! Their own cleaning staff is literally going through guests' private luggage to steal, yet the hotel claims zero responsibility for this?! It is absolutely mind-blowing. I am far from being the only victim: there have been numerous other theft cases in this establishment. The hotel is fully aware of this situation, yet they completely turn a blind eye. Customer service and management take NO ACTION WHATSOEVER to help you. They pretend an "internal investigation" is taking place just to buy time. They simply hope that once you're back home, you'll give up on pursuing the matter. No sanctions are ever taken against the suspected staff, creating a total sense of impunity: as a result, thefts continue day after day, year after year, without anyone protecting the guests. To make matters worse, this hotel does not deserve its 4-star rating at all. From cleanliness (rusted trash cans in the bathroom) to organization, order, and follow-up, the hotel falls completely short of what it claims to be. Oh and if sleep is important to you don't even think of sleeping there, their red exit light will be strong enough to keep u up the whole night."

"Beautiful hotel and excellent location. Pool on the 5th floor for an aperitif in the water. Too bad there was no breakfast but only a coffee shop (strange for a 4-star hotel) and the room was not cleaned often, only towels were changed and beds were made (strange for a 4-star hotel)."

"I recommend it, Alida's service at the coffee shop bar was super friendly, and in general all their staff, we will definitely return"