"Her er hele vurderingen samlet og oppdatert:
We travelled as a group of four adults and two five-year-old children, and this was our second stay at the hotel.
Starting with the positives: the entertainment team is absolutely fantastic with both adults and children. There are plenty of fun activities for all ages, including aqua aerobics, football, cocktail-making classes, dancing, running across a floating mat in the pool, and much more. There is also a kids’ club, which my daughter really enjoyed, while my son preferred spending most of his time swimming.
The hotel has three swimming pools. Two are perfect for children, while the third is a deeper pool with a beach-style sloping entrance that gradually goes from shallow to deep. This was ideal for our family, as even those who could not swim confidently could still enjoy the pool together with everyone else. The water temperature was also lovely, so we never felt freezing cold when getting in.
We stayed on an all-inclusive basis. There was always something we liked at the buffet, and the same was true for lunch, which was often our favourite meal. The snack bar was also good, I loved the nuggets , the children loved the burger . The slush drinks were delicious, and there was a decent selection of included drinks and cocktails.
The staff were very friendly. Some joked with us, some smiled, and others always made an effort to say hello. We felt well treated by everyone. At one point, my son needed medical assistance for an illness that was not related to the hotel. The reception staff were very helpful in arranging a doctor and booking a taxi to the hospital.
The children’s disco was also a big success. We did not see much of the adult evening entertainment, as we usually put the children to bed around that time.
Another major advantage is the beautiful little beach located just across the road from the hotel.
We also noticed that the hotel seemed cleaner this year than during our previous stay. The communal areas and the pool areas were cleaner, and the housekeeping appeared to be more thorough. The washing machines and tumble dryers had also been upgraded since our last visit.
We also really appreciated that, when we left during the night, the hotel provided us with drinks and snacks for the bus journey. It was a thoughtful gesture and a lovely way to end our stay.
Unfortunately, there were also a few negative aspects. The first apartment we were given was on the lowest level. It was dark, smelled strongly of damp and mould, and had visible mould in several places. It was completely unacceptable to expect a family with young children to sleep there, particularly as my son has sensitive airways and my mother-in-law has asthma.
We asked to change rooms and, after some back and forth, we were eventually moved. Initially, it was suggested that a cleaner could be sent to the room, but this was clearly not a cleaning issue. The apartment needs proper renovation and treatment for damp and mould.
The replacement apartment was excellent. It was bright, smelled fresh and was much more comfortable. However, there were still two lamps with visible mould on them, which should simply be removed and replaced.
There were also many dining tables placed directly in the sun, with too few shaded tables available. This could become very uncomfortable during the hottest parts of the day.
Another issue was the usual sunbed reservation problem. People were placing towels on the sunbeds before the sun had even risen, making it difficult for other guests to find available loungers later in the morning. The hotel should consider enforcing a clearer policy against reserving unused sunbeds for long periods.
There is free ice cream too, but I did not like that, but most of my family did.
The breakfast is ok , a bit boring but ok.
Overall, despite these issues, we had a fantastic holiday. The children had an amazing time, and so did all of the adults. We really enjoyed the pools, activities, food, staff and location. However, the condition of the first apartment is a serious concern and is the main reason we would hesitate to book again ( we had two bedroom apartment , not delux). We would be worried about being assigned another damp or mouldy apartment and not being able to move."
