Hotel Club es Talaial

"I honestly still get amazed at people's poor/bad reviews of places when it's completely unnecessary and scares others from booking. I usually don't even read them anymore. This hotel has beat every single expectation you could expect from a holiday. The pools are excellent and have kept our 3 kids (4,8,10) completely entertained throughout our stay. They have something for every age group. Especially the splash pad area. Toilets dotted near every pool. The food is amazing! Something for everyone. Literally. Pizzas, chips, nuggets, salads, meats, breakfast is great also! The snack bar is the best I've seen from all inclusive. Pizzas, burgers, chicken nuggets and chips and hot dogs. The night time entertainment is again outstanding, especially kids mini disco. Right next to that is a kids games room, candy floss machine, popcorn machine, easy access drinks for kids and plenty of games and machines to keep them entertained. Rooms are spacious, clean and comfortable and easy to access also. They have an on site park, a spa, foot ball court and tennis court. Aswell as a shop and pay as u go laundry machines. From the hotel your Literally in the middle of either the town which is a five minute walk or the beach across the road. We honestly couldn't fault the place. It's October and it's still busy. I've not heard a single person here complain. WiFi in the rooms. Hair dryer, fridge and microwave. Towels provided and a tv. We have loved this place so much so we're booked again already for next year. It's really been one of the best holidays we have ever had."

"Where to start. So I came with my partner and our 2 kids and mates and their families were joining us the next day. We booked a "superior room" and our friends booked a basic room. Upon checking in, the staff were lovely and friendly. We walked into our room and at first glance it wasnt too bad, but we were provided 2 single beds and a sofa bed. And all in the same room, not 2 bedrooms as we thought we would get being the superior room. We of course gave the kids the single beds and we took the sofa bed. On the first night the sofa bed broke, we looked and yes, it was rusted with bolts missing. My partner went to reception to report, and they sent 2 men up, but they couldn't fix it and said they could put us in another room but it's a room for only 2 people...which of course wasnt suitable for a family of 4. So we had to make do and my partner and I slept on the floor. The man also said we would get a refund for that night and they would replace the sofa bed. The following day when we came back from a day out, the bed wasnt replaced, instead 2 bits of wood placed underneath, which caused it to uneven and gave us back problems for the duration of the holiday. My youngest also had an accident through the night so I stripped the bed and asked reception if we could get a set of clean bed sheets. When I stripped all the bedding, I found blood stains on the mattress! Then to make matters worse, when our friends arrived to their "basic room"..they were given a 2 bedroom room with 3 single beds and a king-size bed! Turns out we paid extra for the superior room to be provided with a kettle and smart tv! 🤯 id happily give them up for the basic bedroom if I knew it was much better! I complained to love holidays about all of this as we booked through them. They initially tried to fob us off, even after I gave them photographic evidence, which i will attach to this review. But after a lot of back and forth they have gave us a full refund for that 1st night at least. I have rated 2 stars purely because most of the staff were lovely and helpful, but the room was definitely not up to the standard we expected, especially after seeing a "basic" room was much better than our "superior" room."

"A little review We arrived 3/10 reception were friendly, charged €30.40 room tax, went to our basic apartment room 2204 it was located amazingly above shop and laundrette accessible to everywhere room consisted of 2 bedroom bathroom with bath and shower fridge and microwave and had massive terrace which was perfect for family of 4. The snack bar was amazing sold nuggets chips, hotdog, burgers and toasters and tasted great you need pay €1 for plastic cup for drinks through the day but you get it back at end of holiday, the pool was slightly smaller than we would’ve liked but was good but cold the slides and splash park are fantastic for young kids but not so good for my 8/15. The entertainment starts around 11am the activities round pool then mini club at 8:30 which was ok the night entertainments starts 9:30 which was good for all the family. There is a few pool tables and air hockey table in arcade to pass time. The restraint is busy but organised well, there isn’t a huge choice but there is always something good and ple ty fruit and salad too. There is slushies available for the kids inclusive and the local beer and spirits for adults, the fizzy is cola Fanta lemon Fanta and sprite, tbh all in all the place is great we had a great holiday and the laundrette was a huge bonus at €4 a wash"