"We would thoroughly recommend this hotel having stayed there for 10 days, despite the weather not being the hot and sunny time we had planned. The staff at the hotel are lovely and very hard working, always helpful with any questions about the hotel, local buses etc.
We felt “ at home” here and the atrium / reception / bar area is huge with lots of comfortable seating. The welcome glass of fizz went down well after the delay due to the new non EEC customs process and poor weather at the airport!
Our double room was very spacious with 2 small double beds and a large balcony. The sea view we had booked was more of a side sea view, and it could be noisy with the bottle recycling but it didn’t really bother us, it might some. Also the beds are firm and we would recommend requesting a mattress topper if you prefer a softer bad.
There was a generous walk in shower and everything provided with shampoo shower gels hairdryer etc. Fridge coffee, tea milk etc were generously provided.
Our room was thoroughly cleaned daily and was spotless at all times as were all areas at this wonderful hotel.
You pay extra for the safe which is well worth the small charge.
We stayed half board and the breakfast included fresh fruit, cereal, yoghurts, wonderful selection of bread croissants and danish pastries. Full English and freshly cooked omelettes, pancakes, etc. Ham, cheese and meat selection too for continental choices. The evening buffet were varied and there was always paella, meat and fish cooked freshly together with an array of hot options e.g. lasagne, chicken curry, hot vegetable dishes and a large salad bar, smoked salmon, cheese, deserts etc. It is busy at certain times but the staff always find room for you within minutes and it is very well run.
We bought our drinks at the hotel both in the piano bar, restaurant and large entertainment lounge and the prices were fair, they didn’t overcharge compared to local restaurant bars in the vicinity. The hotel is cash free ( you are given a wrist band and tap this to register your bill and to open your room, very convenient ) but we settled our bill with cash at the end of the end as we had bought some, although would probably do a card payment next time.
The entertainment team work hard, we didn’t go every night but would thoroughly recommend The Beatles night, they were an excellent tribute band! The piano bar has various excellent musicians throughout the week also.
The hotel has beautiful garden areas and direct access onto the walkway right across Playa Blanca to the centre and to the harbour area. It is excellent for walking and accessible to all. There are a number of good restaurants and 2 small supermarkets very nearby. A mile or so into Playa Blanca centre with more bars and restaurants as well as a good shopping area. Taxis available from reception are cheap and the nearest bus stop is only a few hundred yards away for town.
The pool areas are large and varied, indoor pool is warm, aqua aerobics is available 4-5 times a week and younger folk were swimming in the unheated outdoor pool on sunny days.
There are plenty of sunbeds available, with privilege guests definitely having the more comfortable looking ones ( we were not privileged guests). One recommendation would be to make the ordinary sunbeds a little more comfortable, they are hard, a few cushions would be great even to hire!
The hotel appears to have very good disability access e.g. ramps, seat access into the heated pool, an sunbed area for disabled guestsand rooms provided close to amenities.
We couldn’t really fault this hotel, the management team have an open door policy and if you do have any concerns they would definitely try to sort these. The staff are lovely and very efficient. We thoroughly enjoyed ourselves and hope to return soon !"
