Bull Costa Canaria & Spa

"Our second visit to Gran Canaria and first at this hotel but we had a good time. As someone who normally reads the reviews i thought I'd actually do one. Regarding this hotel , i read the reviews from the last 12 months and i have to say most of the good points raised and some not so good i have to agree with. It's a very nice hotel with splendid views of the sea. Excellent facilities and the food was very nice. Most of the staff were pleasant and we enjoyed the entertainment. Service was a little slow at the bar but it did seem that there was a shortage of staff at times and they were struggling. I did chuckle at a couple of recent reviews on here regarding the trouser policy which was enforced during our stay. Whilst I'm sure the hotels intention was to make meal times a little smarter it was clear that most younger gentlemen hadn't brought long trousers on holiday with them so opted for tracksuit bottoms or whatever they could lay there hands on in the local shops. Overall an enjoyable week. I noticed recently that someone reviewed this hotel after only 4 days of being here :-) !! not sure that helps anyone , but my advice would be to read the reviews over the last year or so and you will know what to expect."

"We are staying here for 2 weeks at the moment on an all inclusive plus basis and have no complaints at all. Fabulous 5* hotel with all the facilities you could want. This is our second stay here and are already looking at changing the booked holiday to Portugal next year to come back here! The dress code is clearly pointed out at reception when you check in and actually we don't have a problem with dressing for dinner, it brings a certain classiness to the hotel. We've been here 4 days and flew with Jet2 from Bournemouth and have nothing but praise for all the Jet2 staff from the minute we arrived at the airport to landing in Las Palmas and getting on the express transfer 20 minutes down the road to the hotel. The Bull Costa Canaria has everything you need in a relaxing holiday and the bonus of an indoor pool and spa, I can recommend Fatima and the Scenes of Arabia massage that I had today. All in all a fabulous hotel, I suggest you ignore any detrimental reviews!!!"

"We stayed at the hotel for 10 nights in September 2025. The room was nice and comfortable , food was good and we enjoyed all the activities on offer tennis , gym , spa and especially the aqua aerobics. The pool bar is nice and evening's were very chilled listening to some relaxing music over a drink , unfortunately in plastic cups. ( acceptable in the day but not at night) The hotel is impressive and kept very clean and although we managed to have a good time the holiday was spoilt a little by a few things. Bar service in the main entertainment area is shocking and for the first few days of our stay they refused to serve at the bar only providing table service which was painfully slow and non existent at times. They did start serving at the bar eventually after some complaints. Some of the staff around the hotel were a little frosty and didn't manage a smile very much although a few were nice and cheerful. Food was very enjoyable but several times we had to sit at tables which weren't prepared and fetch our own cutlery because they were the only one's available. Food choice did tend to get a little low around 8-30pm. Halfway through our holiday on the 15th September the hotel brought in a long trouser only policy for men in the dining room at dinner which didn't go down well at all . ( Not mentioned on hotel website) The manageress was challenging people in the restaurant (myself included) during the meal for wearing dress shorts although others wearing tracksuit bottoms appeared to be ok. (Bizarre) We were very upset by the incident and later in the evening the manageress came back to us to apologise. There was no mention anywhere on the hotel website that dress policy was changing on 15th September. Myself and several others had to go out and purchase trousers to avoid further conflict. Hotel is perfectly positioned on the sea front and we spent a lot of time enjoying the waves. Far too many issues here for me to return."