Best Sol d'Or

"Location - Five points Atmosphere - Five points Rooms - Five points Value - Five points Cleanliness - Four points Noise level - Four points Service - Five points Amenities - Five points"

"We stayed at Hotel Best Sol d’or on the 21st September for 10 nights as a family of 4 plus my mum! We were quite worried after reading some bad reviews but honestly we need not have worried at all! The hotel is beautiful, really nicely decorated and we found everything to be really clean. The pool and slides were fantastic… we had such great fun (even the adults!). Lilo’s weren’t allowed but they did allow small inflatable hoops. The food was great, always something new to try and if you didn’t fancy any of it then there was always pasta with tomato sauce, all different kinds of pizzas being freshly made constantly (always a vegetarian one and a meat one available) and plenty of salad and chips every day. Snacks for all inclusive consist of cheese and ham or plain cheese toasty, chips, crisps, hotdog, burger, ice creams and nuts! The pool bar staff were amazing! Please ignore reviews saying otherwise… if you’re nice and polite to them then they will be the same back and vice versa! A lot of people were quite rude to them so I’m not surprised they get a frosty reception! We’re English and found the other guests to be a mix of half Spanish and half English, so nothing to worry about there! The entertainment is in Spanish but we still managed to join in and know what was going on… things like karaoke night, Zulu warrior dancing, even the magician, you didn’t have to understand Spanish to enjoy! The weather was great, it was on average 25 degrees everyday and we only had 2 cloudy days but it was still warm! The only bad thing of the entire trip was the other guests slamming their doors during the night and letting their kids run down the hallway at 7am… please have some respect for other guests! The doors only slam if you let them! Apart from that we had the best holiday! Special thanks and hola to our friends at the pool bar… Leslie, Nichols, Amber and Olivia! 👋🏻 love from the ‘Legendario no ice’ family! 🤣"

"We stayed at this hotel for 7 nights on an all-inclusive basis. Our group consisted of 4 adults, 1 child, and 2 babies. During our stay, many issues occurred. Upon arrival, one of the rooms had women’s hair in the shower cabin and on the floor, while the other had a significant amount of dust behind the entrance door. On the second night, neither of the rooms was cleaned. The public restrooms in the common areas were constantly dirty, making it impossible to change the babies’ diapers, even though the cleaning logs were marked as updated. One of the elevators to the rooms broke down during our stay, leaving only one in service, which was also not in proper working condition, as it made loud noises and sudden jolts. Now, regarding the restaurant — the worst part. There is only one elevator giving access to the restaurant, and it does not feel safe, suggesting that regular maintenance is not carried out. The food was the same every day, with only a few dishes changed to appear “themed.” Service was extremely slow. One evening, when my niece started crying, one of the waitresses rolled her eyes. The following night, during dinner, we were again treated very poorly, with the waitress literally dropping the glass cups onto the table. The space is very cramped for strollers, and the staff complain when we place them next to the table. If you are traveling with children, especially small ones who require a stroller, this hotel is definitely not the best option. The infrastructure makes access to several areas very difficult, and the cleanliness is extremely poor."