H10 Mediterranean Village

"My stay at the H10 Mediterranean Village was, without a doubt, the best hotel experience I've ever had! From the moment I arrived, I was met with a warm and welcoming atmosphere. The receptionist, Claudio, was fantastic, setting a positive tone for the entire stay. The friendly environment extended to all the staff, especially the entertainment team. A big shout-out to Alex, Nico, Sabit, Lewis,Lucia and the rest of the crew for their incredible energy and the fun activities they held. They truly made the pool area a blast! I'm already missing the amazing energy of the entire team,! Thank you all for making my day so special!"

"A decent 3* hotel maybe 4* in some areas like the reception area and WC's Rooms decent but very noisy as they look over the pirate ship entertainment or the splash park. Something a bit strange about it though. Security guards on approach treat everyone with suspicion unless you wear the wristband (these open your room and you can run a bar tab up on it because they don't take cash) The general feeling is that they are the 'premier hotel's in the area and only wristband wearers are welcome. Therefore anybody else are unwelcome, insignificant or some sort of threat to their 'special place' It's really not very nice There's a hotel next door, (sun club) extremely welcoming to everyone with much better facilities and very friendly staff. No security guards needed plus they have a little supermarket attached. It's (back on med village) on a hill and coaches aren't allowed up so it's an uphill walk with your cases and wheelchairs if you're lucky enough to have one but even if you have,it's a challenge. Getting about is zero with any mobility issues due to the steep hills and access. Kids club !! The whole region knows when this starts because it's so loud. 3 times a day 125db of announcements and cheesy music coming at you from all angles All of the above I can cope with no problem but.... The attitude of some of the reception and security staff towards my family is unforgivable We went as a family of 6 (grandparents, parents and 10yr old but we stayed just up the hill in a different hotel because the med was full) My mum was eventually taken to hospital after countless attempts to see her in her room but was denied by hotel staff, quite aggressively at times btw. She passed away in tarragona hospital a few hours later having spent days in her room without us being allowed to see her. Hotel policy apparently. We have given H10 opportunity to respond but have had nothing so far Would I recommend this hotel? Absolutely not Gaz UK"

"Great hotel! Id seen some reviews leading up to us going and it worried me but didn’t need to be!! Maids came everyday if we wanted them too, hotel very clean, food was lovely with a great variety and choice! Staff very friendly. The only one issue I had was the evening entertainment wasn’t great, but it didnt affect our holiday in any way! Location was quiet which was good for us. We had a lovely 10 days!"