Hotel Playas de Guardamar

"2nd visit after a fab stay in Sept 2024., i emailed the hotel in adv and req a quiet room as I work 7 day weeks and need the rest and relaxation of my hol when I take it twice yearly. My room very clean I found I was able to work the tv to gain a fair few Eng progs ( in Spanish dub) but with the remote was able to rev to orig version ie English. Fab for siesta and chill out times. Sadly that’s where my good room positives end, as a solo traveller I didn’t expect to be sandwiched between 2 huge very very loud couples and or family’s with baby, all the men were snoring so loudly from 1am it was making my bed shake, even with the aircon on, ear plugs or headphones in I was unable to sleep. Prior to trying to sleep all the ladies like to stand at either end of their rooms and shout over the already loud tv constantly until they leave the room. On top of this once those people left I was subjected to male grunting whilst watching online porn (gross) before snoring. This goes on until at 5.40/6am the cleaner rattles along the corridor like a jailer with the tea trolly all speaking as if it’s 8am every day since my arrival. At meal times the restaurant table staff are rude and banging and crashing the plates and cups etc loudly and angrily. If you are alone (even if waiting for 2 friends to join you) you are not allowed to sit at a table other than a 2 I was physically moved and admonished even though 5 mins later my meal friends arrived and we then were allowed to sit at a 4 table, I was told off for already having used a cup & glass at table for 2. 100-150 children arrived and were running riot throughout the restaurant nearly knocking elderly people over. I have cancelled my pre booked and part paid for October booking here at a cost. Will not come back. There is even more sadly but not enough space to write it"

"Advised hotel of our disappointment. Third visit, will be out last. Walks are so thin, you hear the TV, talking etc. TV's on at 01.30 still. Breakfast was poor, half way through service. The fruit options were only oranges, nothing more. Hot food it was omelettes but no fried or poached or scrambled. Asked the chef, no! Not impressed."

"Although some of it may seem to be getting a bit dated the overall experience having a 10 day holiday certainly exceeded our expectations. Firstly all staff were excellent ,very friendly ,efficient keeping this large hotel spotless and running so smoothly. Room spacious, bath/ shower with great hot water pressure- best ever. Couldn’t fault the food or service in its very large buffet restaurant. Staff were quick turning round the tables for next guests plus trays at its hot / cold self service displays were regularly re stocked so no different being early or late always plenty to choose from. We were full board being part of an organised group of Spanish pensioners , about 70 of us. but I believe there are packages to upgrade meals / drinks. Large pool area with ample beds plus an area with tables and chairs next to the cafeteria /bar. Indoor heated pool , spa and gym were all working. Although a large hotel, but even when it was full one weekend ,everything ran like clockwork also with the 5 lifts meant never having to wait long at peak times. We had chosen to hire a car to explore nearby towns and resorts. Parking near the hotel , as it’s also next to the beach , can be difficult but we opted to use their huge carpark €10 per day to save hunting for a space. Hotel right next to the beach so many stroll to nearby Guardamar. Would certainly return again."