Catalonia Gracia

"Excellent location. Corporate, grubby feel to the place. Staff were not really engaged and often difficult to find. Bar staff at pool side were inadequately prepared. Despite travelling with a four star tour group, we were given ROOM 106. To be avoided at all costs. Tiny and claustrophobic with windows covered in non-see-through plastic film. Breakfast was quite good but confusingly arranged."

"We spent a brief 15 hours in this hotel after flying in before a cruise. We were greeted warmly at check-in to this ~80-room city hotel. But when we got to our assigned room we found someone already staying there. Back to the front desk for room reassignment, where staff seemed more concerned with the guests already in the room than us. Our reassigned room was simple, but clean and comfortable and we crashed for the night. The next morning we went down for the attractive looking breakfast, but were told by the hostess that it was NOT included in our hotel rate. I spoke with the front desk again and explained that on booking the room it clearly said "Breakfast Included". The hotel insisted that although that may have been the case, our booking agency (Celebrity Cruises/Agoda) booked a room class for us that did NOT include breakfast. We enjoyed eating the 19Euro/person breakfast, but have not yet been billed for it."

"Great location. Accessible and great breakfast. The staff is attentive and helpful. They helped us with all our requests. We visited after a cruise and they allowed us to check in early which was great."