"We stayed as three adults in one Deluxe Room. Overall, we had a lovely stay and found the hotel to be clean, well presented and beautifully decorated, with some lovely artwork both inside and outside.
The pool is ideally situated to enjoy the sun throughout the day, with beautiful views over the river. Our room was a good size, with a large and very comfortable bed, and a single bed had been set up for the third adult. The staff were also pleasant, friendly and helpful throughout our stay.
The main issue, and the reason I couldn’t give the hotel five stars, was the bathroom layout. There is no door separating the bathroom from the bedroom, and you have to pass the bathroom area to access the toilet. There are also mirrors positioned in such a way that, from certain areas of the room, you can see into the bathroom.
For three adults, this caused a significant privacy issue. Whenever someone wanted to shower or get changed, the other two people essentially had to move outside onto the patio, or get dressed in the toilet. I appreciate that this may not be an issue for a couple sharing the room, but it could equally be a concern for families, particularly those travelling with a teenage child.
There were also a few smaller points that could easily be improved:
- The patio needed some weeding.
- The tea and coffee station, as well as the patio furniture, were only set up for two people despite there being three guests.
- The robes provided were very small.(approximately a women’s size 8–10).
- The toilet has no fan or window for ventilation.
- On one day, the tea and coffee were not replenished, and the cleaner had left cleaning sprays in the room.
Despite these issues, we really enjoyed our stay. It is a lovely hotel with a great setting, comfortable rooms and friendly staff. With a few relatively small improvements—particularly addressing the bathroom privacy issue—it could be an exceptional hotel."
