Holiday Inn Express Lisbon - Plaza Saldanha

"I gave the hotel a low review as although the location is great and staff upon check-in and breakfast were nice and pleasant, but my room twice I had complained but don't think they were followed up as staff didn't show name badges I couldn't show who I dealt with. Bathroom towels replaced with floor mats, two single beds remade and on 1 occasion a tissue was left underneath the blanket disgusting, secondly blood stains small dots I found on my sheets absolutely appalling and felt disgusted afterwards. The hotel itself seemed clean and new but this what we experienced hopefully not the norm"

"We enjoyed our stay here. The room was very clean, modern and had excellent air conditioning. The breakfast was good with lots of variety. The hotel is close to the metro. Very easy way to get around the city. The hotel is also a few min walk to a nearby supermarket and restaurants. Staff very pleasant."

"We came here as Holiday Inn Club members but the management of this place was embarassing. Phone in the room didn't work, during the night fire alarm was enabled without reason, no chace to call reception, a hotel waiter came to ask what happened, when he realized there was no danger he left without giving any info. At 5 pm room was still not cleaned. Also in this case no info by reception desk. Breakfast is good, the only positive point. Very surprised Holiday Inn is treating Club members like animals... stay away from this place."