"Our stay at Quinta das Figueirinhas was, unfortunately, one of the most disappointing holiday experiences we’ve had. I genuinely don’t understand how this is rated as a 3-star resort. In my opinion, it’s closer to a basic 2-star accommodation.
The first thing that stood out was that this place is not quiet at all. Families were letting children run around the apartments constantly, with endless banging, stomping and shouting. The sprinklers were regularly soaking our clothes that were left out to dry, and one morning a gardener actually pushed our clothes airer through our patio doors without knocking before throwing our parasol into the porch for no apparent reason letting it get soaked .
The apartment itself was tired, dated and poorly maintained. The sofa was absolutely disgusting and looked like it belonged in a skip. Both of us ended up with rashes after sitting on it, and I honestly don’t know how it’s still being used , it must be at least 15 years old , so have seen recent reviews about it .
The window was covered in a strange white residue, the bedroom lamp had exposed wires and had to be replaced, the kettle was broken and replaced, and the shower head bracket was loose. Most of the furniture looked decades old.
The beds upstairs were dreadful. The mattresses were uncomfortable, the sheets were poor quality and we were given one paper-thin pillow each. The children’s bedroom felt more like a prison cell than somewhere you’d want your kids to sleep , there was no air conditioning in the living area and just a fan , it got very hot in there .
The outdoor furniture wasn’t much better. One chair only had three legs and, despite reporting it, it was never replaced. Another chair snapped when my son simply leaned back on it.
The television situation was ridiculous. Apart from English news channels, everything was in German ,We asked if anything could be done and were told no a guy came and put the news on to show me there was english channels , it was like some sort of joke , In 2026 you’d at least expect a smart TV so guests can log into Netflix or another streaming service during the occasional evening in. We don’t spend all day watching TV on holiday, but after being out all day it’s nice to relax for an hour. I’d strongly recommend bringing a Fire Stick.
The advertised facilities are extremely misleading. Apart from a tiny café with extremely miserable staff that become un miserable when talking to someone with the same nationality which is blindingly obvious there really aren’t any facilities on site. There’s no proper restaurant despite it being advertised, no shop where you can even buy a bottle of water or basic essentials, and the café isn’t even positioned by the pool , just tables outside in a strange area .
The customer service also left a lot to be desired. I was always polite, we were tidy and quiet and respectful but after asking for my coffee and cake to be made as takeaway instead, the member of staff had to pour the coffee back into a takeaway cup and I clearly heard her turn around and say “FFS.” I reported the incident but received no apology whatsoever , I know what I heard , her attitude is abysmal .
Throughout our stay it also felt like staff were noticeably friendlier towards other nationalities than they were towards English guests.
The overall site looks tired and neglected. wround the site it looks like they have snapped off tree branches and painted them to look appealing , it looks ridiculous , there was virtually no information provided at check-in beyond being handed the keys, and arriving to find every shutter closed after a long day travelling wasn’t exactly welcoming and looked more like a prison .
The stairs inside the apartments are particularly steep and could be dangerous for young children.
The cleaning was strange , there was no real schedule and they’d just turn up randomly , it is hard work cleaning and I have done it for many years myself and they work hard in the heat but again I just don’t understand the schedule , you have a really tiny bin for sometimes a family of 6 people staying and any excess rubbish gets left even if you stack it neatly .
If you’ve already booked, my advice would be to treat this as somewhere to sleep and plan your days elsewhere. There is very little to actually do on site, and I spent much of the holiday looking at alternative accommodation because I simply wanted to get away from the place. When we contacted Jet2, we were told it would take around three days to arrange a move and that there was very limited availability across the Algarve, which wasn’t much help.
One positive deserves a mention. Sweet Spot, just a short distance away, was fantastic. The food was excellent, there was plenty of choice and, honestly, it saved our holiday. I can’t recommend it highly enough , spend your money there instead .
Finally, I do question some of the reviews for this property. Before travelling I noticed there were long gaps between reviews followed by what appeared to be clusters of overly positive ones , I’ll be surprised if this appears as it’s been stuck on 423 reviews for months .
Given the number of guests constantly arriving and leaving, that seemed unusual. Obviously that’s only my personal opinion, but after staying here I genuinely struggle to understand how this property maintains its current rating , it is a 2 star accommodation and will be taking this up with jet 2 as it’s been miss sold .
Overall, I would not return and I certainly wouldn’t recommend Quinta das Figueirinhas to anyone looking for a holiday resort. In my view, this is simply basic accommodation with very limited facilities, tired apartments and poor maintenance. The advertising and photographs set expectations that the reality simply doesn’t meet.
We stayed in a 2 bed duplex , photos will be attached ."
