ibis Krakow Centrum

"I traveled here with my 13yr old son and stayed for 4 nights and From first arriving we were greeted with a warm welcome and were checked in swiftly, room was what you needed, comfy bed clean crisp linen extra pillow if needed, room was clean and checked daily by cleaning lady I booked room only as if you wanted breakfast you can pay on the day, plenty of things to choose from, hot counter with scrambled eggs, sausages, mixed cold sliced meats cheeses etc, fresh fruits and juices.. I found the food and service great. Reception was 24hrs and were extremely helpful in giving information on trips and sight seeing, I asked if they could call a taxi and within 2 minutes taxi came. Overall the staff are friendly, helpful and nothing is too much trouble, all around the hotel is very clean and quiet a very relaxed environment Will book again 100%"

"Pros Hotel was clean Room Clean Very quiet Cons Restaurant closed every night when we were there not even an option to get a drink of water bought bottles from shop which needed bottle opener staff could not even provide this as they said restaurant closed although situated right next to reception and accessible. Tv only had 1 Chanel which was not English. No one told us that we could use Novotel next door which was very disappointing as we sat in room for 2 nights after being out on trips all day thinking there was nothing to do and no where to even get a drink when all along we could go next door which had a children’s area, restaurant, bar, Games room and swimming pool. Staff on the Friday and Sunday not helpful what so ever also not friendly This is very poor from the staff considering the money spent to stay at this hotel and to have no facilities, or even giving the option to use next door. Walk to main square approx 20 minutes"

"My first holiday with my friend first time on our own hotel is lovely the staff are really nice our hotel room is really good clean and spacious everything perfect no problems at all staff our always there to help would definitely come back again"