Hotel Estera

"It is difficult to understand how the stars are assigned. The hotel is quite close to the center (about 15/20 min on foot), the room is large, clean and with new furniture, but there is a total lack of services. We stayed 4 nights, the first day the room was not made up, the second day I asked, as per the brochure found in the room, for additional bathroom products (shampoo, conditioner, etc.) but no one bothered to get them to us. In the room you only find a jar of soap. And yet we booked the superior room. The fridge is completely empty and as a complimentary gift from the hotel you find a bottle of tap water. Not to mention the linens, completely worn out, worn to such an extent that at times they were transparent. At the reception, not very inclined to greet."

"My first visit to Krakow, such a great place to visit and see, the hotel was excellent, very friendly, clean and rooms were a good size, the staff were very friendly and knowledgeable, especially Wiktorie and Maciej who both worked on the reception desk, they both helped me work out the routes and best ways to explore there wonderful city, there help in reading the town street map etc was a great experience for me, the hotel is right in the centre of the Jewish quarter, surrounded by the restaurants and bars etc. The hotel is situated at Estery 6 Krakow, only there is another hotel with the same name, but that is located at No. 20. My 4 days in Krakow was fantastic and would do it again, and recommend the hotel highly,"

"Very well located, a few hundred meters from the center (old town) allows you to eat and cool off all around with young people everywhere. Spacious and clean rooms. Small downside: no staff member speaks or understands French; you have to make do with English."