Belle Epoque Residence

"We booked a one bedroom apartment and were extremely disappointed to find that this didn't resemble the pictures online at all. The apartment was not in the main building - it was small, dark, and extremely basic. Due to being on the ground floor we avoided opening our windows as people tended to smoke directly outside. On a positive note the location was excellent (10-15 mins walk to the centre), and the apartment itself was very clean, and included all basic amenities (dishwasher, hob, cutlery, plates, etc). Irons and ironing boards could be found in a communal room in the basement."

"Positives: 1. Staff (esp. Michalina and Kacper) 2. Cleanliness (but see (negative 3) 3. Proximity to centre 4. Charm (old property, simply and sympathetically renovated) 5. Blackout curtains 6. Room comfortable, with a good amount of space. 7. Shower and bathroom nicely equipped 8. Adjacent convenience store Negatives: 1. Noise, from outside: traffic, people, bin collections, emergency vehicles, etc. Impossible to have windows open at night. Very stuffy as a result. 2. Noise, from inside: Other guests, some very loud, coming and going at all hours in echoey halls. Lift. The room (Room 12) desperately needs an internal door between the bathroom and the main room to keep corridor noise down. 3. We stayed for a week and there was no change of towels and linen 4. Pillows - as observed by others, these are way-too soft Our room was north facing and on first floor, so we never saw the sun and got all of the street noise, as well as the noise of anyone using the echoey stairs. Consequently, sleep was not good. We would consider staying here again, but only if we had an upper room facing the courtyard."

"The apartment was tiny. I booked for two adults. There was no living space only a tiny entrance hall with a sofa that was too small for an adult to sleep on. In addition the apartment had a foul smell. The organisers refused a refund and we had to find a hotel late at night as it was uninhabitable. The photographs on booking website were deliberately misleading. Avoid."