Crowne Plaza Utrecht - Central Station

"Amazing location within the mall! Rooms are spacious and hotel staff are warm and very helpful. We had an amazing stay here. Great shopping and dining choices, too many in fact 🤪 breakfast spread was good too!"

"We spent 3 nights here (3 couples). On check-in they struggled to find the booking for one couple in the party, blaming their IT system. We had booked a king size room but they gave us a double. The shower made an awful noise which we mentioned to reception; they said their maintenance chap would look at it but there was no improvement through the stay. The room cleaning on the final night was very poor (apart from the fresh towels, we weren’t certain the room had been cleaned!). Would not recommend …"

"2nd time staying, 2 nights for a King bed room on the 8th floor. As expected, I was checked in early and reception staff were accomodating and friendly. I received a plate of pastries and birthday greetings from the staff, nice touch! This is a smallish room, compared to the Premium room, but its also quieter. the toilet was a good size with complemantary toiletries and the rainshower was good pressure. Bed is ok, but still the pillows were less comfortable. I wonder if they would introduce a pillow menu the next time? Usual amenities in-room, like TV, mini fridge, safe, flat iron/board. 2 bottles of still water, coffee machine with pods, water heater provided too. But i think nothing beats this hotel in terms of location, a stone's throw away from Utrecht Centraal, within a mall and walking distance to the Old Town and canals. The rate's a bit more since its the King's Day weekend, but on typical dates its quite reasonable. Add the very friendly and courteous staff, all of them a joy to interact with. Late checkout as an IHG member. I will be back hopefully in Autumn."