Novotel Den Haag World Forum

"The pictures speak for themselves, terrible bathroom, yellow stains on the covers... and underwear from the previous guest"

"My partner and I stayed here the night we attended Swan Lake, performed by The Shanghai Ballet. It was very convenient since you just walk out the door of the hotel to The World Forum. The bar was pleasant for drinks and we appreciated being able to buy drinks and snacks in the lobby to take to our room. Breakfast was a 2 on a scale of 1-10, really not good at all. The shower and tub were good, we enjoyed the elevators that looked out towards the city. It was also nice to have a view out our window of the many flags that line the boulevard in front of the hotel. The room very functional, though a bit worn, and the bed was really comfortable. Parking also really convenient. Though not luxury, the hotel made our trip to see the ballet hassle-free. We would stay again if attending another performance, but skip breakfast."

"Although I booked 6 months in advance, I was given a room on the 11th floor that had so much dust on coffeecups, teaspoons, sachets, shelves etc, it looked like the room had not been used for a while. In addition the fridge was filthy, the aircon didn't work. The toilet was shockingly dirty on the inside. Designed by men for men, it did not have enough light to apply make-up. Although an internet search showed rooms available, reception told me I could not have another room as they were fully booked. Also I prepaid snd fat chance of a refund. Coffee machine is mentioned, but not to be found, just an old kettle, moccona sachets and small milk cups. Went out from 11 am to 3 pm to find room not done. Staff said the do rooms that are to be newly occupied first will get to mijn later, so I cannot have my usual afternoon nap. Thankfully I'm leaving tomorrow, but I'll make sure to never come back to this hotel."