Iberostar Waves Club Palmeraie Marrakech

"Not a great stay I'm afraid. Generally the choice and quality of food was poor compared with many similar hotels we have stayed at in recent years. In particular the Moroccan restaurant (supposedly their speciality restaurant) was very poor. The Tagines were massively overcooked and completely dry. The soup was luke warm, and the couscous arrived 15 minutes after the tagines which meant that everyone had already finished their meals!!! When we arrived at the hotel we were assigned a very unloved room overlooking a side road, and very dark. The fridge didn't work and the plumbing from the next room was very loud. There were no tea / coffee making facilities in the room. We had asked for a double bed but had twins. After complaing we were moved to a much better room. I was particularly annoyed that we weren't told at checkin that we needed to pay a cash deposit for beach towels . I therefore had to traipse all the way back to reception and then to my room to get cash and beach cards. And to top it off, the WiFi around the hotel (and in our room) was poor. I'm afraid we won't be returning. And they need a new F&B Manager."

"Lovely hotel plenty to do. Friendly and helpful staff. Very clean. Comfort rooms. Good entertainment. Good food. Could do with different choices ever night. Or have theme nights ie. Curry night."

"Pro's Grounds - Beautiful. The whole complex was manicured and so relaxing. Loved the peacocks and birds. Rooms - Large and airy. Slightly old fashioned but absolutely fine. Staff - All very cheerful and helpful. Big shout out to Hasssim at the adults pool bar for my daily football chat fix. On our leaving day we were given a room to change in and were still able to use the bars and restaurant. Food and drink - Excellent. Plenty of choice and all fresh and delicious. Wine was free flowing. Bottles were left in ice buckets and help yourself. Beer also on tap. Shuttle bus- Large air conditioned coach. Ran on time and dropped off about 10-15 minutes walk to the main square. Cons Surrounding area was a bit barren but that was expected. Bathroom needed to be refurbished but was spotlessly clean."