Ca' dei Conti

"The hotel is well located to St Marks Square and the Grand Canal for water taxis. The room we had was not great, situated in an attic in an annexe with only a port hole window and a velux roof light. It was very warm. There was little storage space but did have a spacious shower room. The bedroom was clean and well attended by the staff. The breakfast was particularly poor with low quality food in a dismal dining room. We didn’t go back on subsequent days, preferring to eat out."

"Amazing staff and friendly service. Very clean and perfect location. We would stay again!"

"We organised an Italian holiday with the aid of Trailfinders who had this hotel as one of their recommendations. Three days in Venice was the start point. We arrived late in the evening and had to walk further than expected as apparently high tide meant that the water taxi couldn’t get under the bridge on the rio leading to the hotel. Unfortunately we were allocated a room in the secondary building which was set out more like an apartment with its own kitchenette but not even a complimentary bottle of water in the fridge. No heating in the room and a very thin duvet led to a cold night although the next two nights were not quite as bad. Breakfasts were ok with a good choice but on Day Two we had to wait 15 minutes for a table as the (mainly) American guests were all in at the same time before departure! Our main concern was on the second afternoon. We returned from a sightseeing expedition to find our bedroom door wide open. Admittedly the main door to the two rooms was locked but the occupants of the other room could have easily gone through our valuables which fortunately does not seem to have happened. I reported this to reception but unfortunately they were not over-interested and although “we’ll look into it” I still haven’t had an apology or explanation. The location is great but not so the hotel."