Orient Express Venezia

"One of the best hotels we’ve ever been to. And we’ve been to many great ones (a bunch of 4S, MO, Ritz, Waldorf A…) all around the world Immaculate service. Great attention to details. Beautiful beautiful decoration and design. Everything is high end and top notch. Food is perfect as well and diverse. The team is really close to the customers and anticipates any needs. The area is quiet and a short pleasant walk or water ride to the main attractions. We will be back soon."

"It was a wonderful experience from start to finish: excellent service, incredibly friendly staff, a beautiful interior, and very good food. I truly loved it."

"We had a brief, but wonderful stay at the Orient Express Hotel in Venice. Our travel advisor had arranged for a very sweet surprise with the management team to celebrate our engagement and it was lovely to walk into the room with a bottle of champagne, our photo and sweets to commemorate the occasion. The location of the hotel is relatively central in the city and we had no issues walking to most places or taking the water taxi when needed. The room we stayed in was clean, beautiful and spacious. We had an issue with the AC being broken the first night so suffered from the hot temperature, but after calling the front desk they let us sleep in a different, but cooler room for the night while they fixed the AC the next day. It was a bit of a rocky start to our stay, but they went above and beyond to make it up to us and my fiance and I ended up having a really memorable and comfortable stay at the beautiful hotel. The hotel just opened in April, so there are kinks being worked out but the staff continues to try to accommodate all guests and goes out of their way to make it a special experience. When we were there, the gym and spa was closed but we were able to go to a commercial gym 20 mins away which was, honestly, not the nicest or cleanest gym so if you want to work out I'd probably figure out a different option until the gym opens. I do want to give a special shout out to the concierge staff, Antonio, Alessio and Domiziana who were excellent in their assistance, service and recommendations."