Hotel Ginori Al Duomo-Italhotels

"The hotel is in an excellent location in the heart of Florence, within easy walking distance of the main attractions and the railway station. Despite being so central, our room was quiet, which we really appreciated during our three-night stay. The hotel has plenty of character, and the reception staff were consistently pleasant, friendly and welcoming. It was also convenient to be able to leave our bags at the hotel if our room was not yet ready. We booked a Deluxe room, which was well appointed and comfortable. Breakfast was included and offered a great variety of options. One of the highlights of our stay was the hotel's 14th-century wine cellar experience, which we would highly recommend, particularly for wine lovers. We enjoyed this with friends and spent several hours sampling the wines and sharing the generous food platters, which were far more plentiful than we could possibly finish! The tasting was also much more generous than we expected, with four bottles of wine rather than just four glasses. It was a fun and memorable experience. While our Deluxe room was well appointed, some of the other rooms appeared considerably smaller. The shared areas on the room floors were also in need of refurbishment, particularly the carpets, which were in poor condition and visibly patched. Fortunately, the hotel has a lift, which is a welcome convenience in Italy, where lifts are not always available in older buildings. However, this one was exceptionally slow and could accommodate a maximum of four people, so there may be some waiting during busy periods. We found the hotel a little expensive, although this was probably in keeping with accommodation prices in such a central location in Florence. Overall, we enjoyed our stay at Hotel Ginori Al Duomo. Its central location, welcoming staff, comfortable Deluxe room and excellent breakfast were definite positives. The wine cellar experience was a real highlight and made our stay particularly memorable. With some attention to the shared areas, the hotel could offer an even better experience. We would recommend it, especially to those wanting to explore Florence on foot and enjoy something a little different."

"My husband and I were in this hotel from September 30th to October 2nd. The staff is very friendly and helpful, the breakfast in a restaurant next to the hotel was okay. But the room itself of this "4-star" hotel: tiny, there could barely fit a chair, baseboards broken so that the electrical wires were hanging loose. Very sparsely furnished. A rickety wardrobe. The bathroom: the round tap hung loose in the tile wall, the rod too, and when you put them back in the wall, the whole wall moved. The toilet was leaking, and there was no place to put your toilet seats. And for that price, it is not in any proportion. So we're never coming back here."

"Great hotel, very clean and in a perfect location. Highly recommend, staff work very helpful!! Thanks to Clara and Andrei 10/10"