B&B Hotel Firenze City Center

"We chose B&B Hotel Firenze due to its location and breakfast included which was excellent. Eleonora and Christine were so helpful and friendly, sorting out our airline return check-in form that we were struggling with as well as bus numbers. directions, eating places etc. More storage would have been useful but room was clean and OK. All in all a very good experience that we will repeat once the tramway is completed!"

"We had an excellent 2-night stay at B&B Hotel Firenze City Center. The location is very convenient-within walking distance to many of Florence’s main attractions, which made sightseeing easy and enjoyable. What truly made our stay stand out was the exceptional service. We would especially like to commend Christian at reception. After we checked out and were already at the train terminal, one of our colleagues thought he had left his phone behind. We immediately sent an email and were surprised (and very grateful) to receive such a quick response from Christian, even though we expected to hear back the next day. He was incredibly helpful, efficient, and reassuring throughout. Customer service like this is rare and very much appreciated. We highly recommend this hotel and would gladly stay here again."

"We stayed in this hotel for 4 nights and there are good and bad points. Firstly the bad points. The hotel is situated on a busy main road so there is a lot of traffic noise particularly in rooms at the front of the hotel. The rooms and bathrooms on the first 3 floors of the hotel are in desperate need of refurbishment and are sad and depressing. Those on the 4th and 5th floors have been refurbished and are nice. The breakfast is buffet style and mediocre. On the plus side the reception staff are kind and do their best to sort out issues. The hotel is well positioned being a short walk from the River Arno with a pleasant walk of about 25 mins along the river into the city centre and the major attractions. For what we paid it was not good vlaue."